Dreams Tulum Resort & Spa
Address: Carr-Federal Chetumal-Pto.Juarez km 234 Tankah
Tulum, Mexico
Tel: 52 984 871 3333
Fax: 52 984 871 3353
Email: info@dreamstulum.com.mx
URL: Dreams Tulum Resort & Spa
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 458
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.00 |
Quality of Property |
8.75 |
| Privacy & Quietness |
0.00 |
Quality of Service |
8.00 |
| Courtesy & Hospitality of Staff |
8.50 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.75 |
| Food and Dining Experience |
10.00 |
Price/Value of Property |
9.00 |
| Safety Factor (Did you feel safe at property) |
8.75 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.25 |
| Total Property Score: 7.90 | Average Star Rating: 4.00 out of 5 |
- 75% (3 visitors of 4) said they would go back to Dreams Tulum Resort & Spa again.
- 75% (3 visitors of 4) said they would recommend Dreams Tulum Resort & Spa to friends.
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Worst stay ever! @ Dreams Tulum
Traveler Review By: Amanda from IL
Date of Visit: August 2006
let me just say this was far most the worst trip ever!
*No air conditioning in our rooms!
*lights didnt work, then the staff comes to fix the light bulbs he dropped the bulbs where it almost hit my 7 year old brother in the head..glass everywhere on the floor.
then they switched us to a room that smelt like mildew. Stunk up the whole room!and still the air conditionier was broke....they said they were having a problem with the unit...but when its 100% out, and your paying all this money. I think you deserve to be in a nice cold room!!
I say the best part that is there are the waitors and food and the bars and staff at the resturants and bars...they were soooooo nice! ANd the spa there was very relaxing and the beach was nice too, make sure to bring sum water shoes tho! But honestly after our family vacation was basically runied by switching to a differnt room almost every day because of soooo many problems wrong with the room! and...( even losing our suite cases while switching us) ha, i really really suggest not going here...this hotel does not deserve a 5 star!
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 6.00)
- Cleanliness of Property: ... 10
- Quality of Property: ... 6
- Privacy and Quietness: ... 0
- Quality of Service: ... 5
- Courtesy and Hospitality of Staff: ... 4
- Accuracy of Website VS. Actual Experience: ... 5
- Food and Dining Experience: ... 10
- Price/Value of Property: ... 7
- Safety Factor (Did you feel safe at property): ... 6
- Quality of Beach (ranked closest beach if property is located off the beach): ... 7
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No
Destination Rankings: (Average Ranking = 8.88)
- Cleanliness of Destination/Island: ... 7
- Options of Activities in the Area: ... 9
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 10
- Safety Factor (Did you feel safe in the Area): ... 10
- Local Restaurant Experience/Options: ... 10
- Price/Value of Destination (Does your dollar stretch?): ... 9
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 0 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 0 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... N/A |
Would you recommend diving here? ... N/A |
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