Dreams Tulum Resort & Spa
Address: Carr-Federal Chetumal-Pto.Juarez km 234 Tankah
Tulum, Mexico
Tel: 52 984 871 3333
Fax: 52 984 871 3353
Email: info@dreamstulum.com.mx
URL: Dreams Tulum Resort & Spa
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 458
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.00 |
Quality of Property |
8.75 |
| Privacy & Quietness |
0.00 |
Quality of Service |
8.00 |
| Courtesy & Hospitality of Staff |
8.50 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.75 |
| Food and Dining Experience |
10.00 |
Price/Value of Property |
9.00 |
| Safety Factor (Did you feel safe at property) |
8.75 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.25 |
| Total Property Score: 7.90 | Average Star Rating: 4.00 out of 5 |
- 75% (3 visitors of 4) said they would go back to Dreams Tulum Resort & Spa again.
- 75% (3 visitors of 4) said they would recommend Dreams Tulum Resort & Spa to friends.
Slightly better than camping
Traveler Review By: kristie smith from denver colorado
Date of Visit: October 2006
Where can I start, there was no hot water in our room, and after running the water for at least thirty minutes it then turned slightly warm but oh, wait its not even potable water is is sea water with chlorine mixed in , there was a big sighn on the sink that said do not drink the water, even motel six has drinkable water.
Dreams Tulum websight does not mention that they are renovating and that the sound of a jack hammer would be the most prevalant sound of your stay.
When we arrived we were place in a crappy hotel room instead of the suite we paid for. After several days I politely asked why we weren't placed in the room we booked and I was told that I hadn't booked the junior suite but the deluxe room I was currently in, when I produced a copy of my itinerary showing a junior suite paid in full, they the tried to tell me ,after blatently lying , that my crappy little room with a quasi functional A/C unit was a upgrade because it had an ocean view at this point a gave up because I did not want to loose it and cause a scene so I just left and tried to enjoy my stay
Please note that the waitstaff and service staff were all of exceptional quality , the food was good, you must tip the bartenders heavily if you want any liquor in your drinks but with the exception of the 3rd world living quarters the resort was wonderfull.
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