Cabanas Copal
Address: Tulum Hotel Zone
Tulum, Mexico
Tel: 1.877.532.6737
Fax:
Email: cabanascopal@eco-res.com
URL: Cabanas Copal
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Type of Property: Hotel
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 47
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 8 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.00 |
Quality of Property |
7.38 |
| Privacy & Quietness |
7.00 |
Quality of Service |
8.00 |
| Courtesy & Hospitality of Staff |
8.12 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.25 |
| Food and Dining Experience |
5.88 |
Price/Value of Property |
7.75 |
| Safety Factor (Did you feel safe at property) |
8.50 |
Quality of Beach (ranked closest beach if property is located off the beach) |
7.50 |
| Total Property Score: 7.54 | Average Star Rating: 3.38 out of 5 |
- 75% (6 visitors of 8) said they would go back to Cabanas Copal again.
- 75% (6 visitors of 8) said they would recommend Cabanas Copal to friends.
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Cabanas Copal Experience
Traveler Review By: Anonymous from Minneapolis, Minnesota
Date of Visit: February 2003
I made a reservation at Cabanas Copal three and one half months prior to arriving in February based on a web site which I now know is a fabrication. They charged my credit account for the deposit (1/2 of entire bill) at the time the reservation and the remaining portion 30 days prior to our arrival date.
Upon arriving at Cabanas Copal they spent two hours moving us from cabana to cabana, unfortunately they all already had guests staying in them. They were willing to pack up the other guest's belongings and move them, without the guest's consent.
Unfortunately, about an hour later they let us know that they had no available cabanas. We were then forced to go find other accommodations for NINE nights. Additionally, we now have to fight this through our credit card company, as we never stayed at Cabanas Copal.
This was not only happening to us, but other guests who were trying to get their room AND guests who were stating they had been to their cabana, BUT all of their stuff was gone. Which was our fear had they been able to find us a cabana.
Further, the cabanas are very squished together and the beach is small and quite rocky. This establishment is not a good representation of the accommodations available in the Tulum area.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 1.50)
- Cleanliness of Property: ... 3
- Quality of Property: ... 1
- Privacy and Quietness: ... 1
- Quality of Service: ... 1
- Courtesy and Hospitality of Staff: ... 1
- Accuracy of Website VS. Actual Experience: ... 1
- Food and Dining Experience: ... 3
- Price/Value of Property: ... 1
- Safety Factor (Did you feel safe at property): ... 2
- Quality of Beach (ranked closest beach if property is located off the beach): ... 1
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 8.38)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 8
- Ease of Transportation (air, taxi, bus, shuttle): ... 7
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 10
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 10
- Price/Value of Destination (Does your dollar stretch?): ... 8
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
|
Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 8 |
Water Clarity ... 0 |
| Health of the Reef ... 7 |
Health of the Reef ... 0 |
| Overall Experience ... 9 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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