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Caneel Bay Traveler Review :: "Go Elsewhere"

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Caneel Bay - Resort
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Caneel Bay  

Address: P.O. Box 720
St. John, U.S. Virgin Islands
Tel: 340.776.6111
Fax: 340.693.8280
Email: caneel@rosewoodhotels.com
URL: Caneel Bay

Type of Property: Resort
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: U.S. Virgin Islands
No. of Rooms/Units: 166

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Summary of All Property Reviews
Ratings based on answers from a total of 1 reviews (All Reviews)
10 is best 1 is worst
White Space
Feature Ranking Feature Ranking
Cleanliness of Property 7.00 Quality of Property 4.00
Privacy & Quietness 5.00 Quality of Service 3.00
Courtesy & Hospitality of Staff 5.00 Accuracy of Website (marketing hype) VS. Actual Experience 2.00
Food and Dining Experience 3.00 Price/Value of Property 1.00
Safety Factor (Did you feel safe at property) 8.00 Quality of Beach (ranked closest beach if property is located off the beach) 9.00
Total Property Score: 4.70 | Average Star Rating: 1.00 out of 5
  • 0% (0 visitors of 1) said they would go back to Caneel Bay again.
  • 0% (0 visitors of 1) said they would recommend Caneel Bay to friends.

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 This review gave 1 Suns out of 5
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Go Elsewhere
Traveler Review By: Anonymous from New York
Date of Visit: March 2004

Save your money. Or, go to a $79/night motel in Florida and burn $800 a day. They do have a nice shallow beach if you have small children. But the wood is rotting, the paint is peeling and the food is mediocre. Our room had a strong urine stench which, although we reported it EVERY SINGLE DAY, the managemnet never fixed it and they NEVER OFFERED AN APOLOGY OR A DIFFERNT ROOM OR A REBATE. The place is a dump and they don't care about you. I've been to a half-dozen resorts in the Caribbean and this is BY FAR THE WORST. Too bad it's not possible to give zero stars, because that is what it rates.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

Property Service Rankings: (Average Ranking = 4.70)
  • Cleanliness of Property: ... 7
  • Quality of Property: ... 4
  • Privacy and Quietness: ... 5
  • Quality of Service: ... 3
  • Courtesy and Hospitality of Staff: ... 5
  • Accuracy of Website VS. Actual Experience: ... 2
  • Food and Dining Experience: ... 3
  • Price/Value of Property: ... 1
  • Safety Factor (Did you feel safe at property): ... 8
  • Quality of Beach (ranked closest beach if property is located off the beach): ... 9

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes

Destination Rankings: (Average Ranking = 7.12)
  • Cleanliness of Destination/Island: ... 6
  • Options of Activities in the Area: ... 7
  • Ease of Transportation (air, taxi, bus, shuttle): ... 7
  • Quality of Beaches in the Area: ... 9
  • Courtesy & Hospitality of Locals: ... 7
  • Safety Factor (Did you feel safe in the Area): ... 8
  • Local Restaurant Experience/Options: ... 9
  • Price/Value of Destination (Does your dollar stretch?): ... 4

Snorkeling and Scuba Diving Rankings:
Did you Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... Yes
10 is best 1 is worst

Snorkeling Ratings

Scuba Diving Ratings

Water Clarity ... 10 Water Clarity ... 10
Health of the Reef ... 9 Health of the Reef ... 10
Overall Experience ... 10 Overall Experience ... 10
Would you recommend snorkeling here? ... Yes Would you recommend diving here? ... Yes


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Re: Go Elsewhere - by: Betsy
Having visited Caneel Bay three times in the last four years, I find this review bizarre with no relationship to reality whatsoever. If any of this were true, why would so many people keep coming back to Caneel year, after year, for decades? The resort is gorgeous, the beaches are heaven, and the rooms are super clean and well appointed. This opinion is what really smells. It strikes me as the fabrication of one who is chronically disgruntled.

Re: Go Elsewhere - by: Jill
I agree with Betsy. This poster has left Planet Sanity. Caneel is a dream! I went there as a child and returned for a honeymoon recently. I have traveled all over the world and regard it as one of the best places in the world.


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