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La Paloma Guest House Traveler Review :: "terrible experience"

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Summary of All Property Reviews Ratings based on answers from a total of 3 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	7.67	Quality of Property	6.00
Privacy & Quietness	3.33	Quality of Service	7.00
Courtesy & Hospitality of Staff	7.00	Accuracy of Website (marketing hype) VS. Actual Experience	8.00
Food and Dining Experience	7.00	Price/Value of Property	5.67
Safety Factor (Did you feel safe at property)	8.33	Quality of Beach (ranked closest beach if property is located off the beach)	5.33
Total Property Score: 6.53 | Average Star Rating: 3.00 out of 5

• 67% (2 visitors of 3) said they would go back to La Paloma Guest House again.
• 67% (2 visitors of 3) said they would recommend La Paloma Guest House to friends.

Add your comments about this review View Comments (3)

The proprietess at La Paloma Resort seemed to be a caring maternal woman until the time for payment came. She preferred cash and as I did not have cash on me, my partner gave her a debit card and we were told there would only be a hold for $325.00 if we could get her cash the following day. Well I paid her the cash the following day and she said she would reverse the debit card transaction. It is now over 2 months later and she has not reimbursed us. she has told us that her accountant did so but the money never showed up in my partner's account. Everytime i have called I have gotten the runaround. Last week she said she mailed it, it hasn't arrived. I can't believe this was happening b/c she seemed so genuine. I have now filed complaints with the BBB of SE Florida and the Caribbean and my bank was investigating this matter for fraud but just told me b/c i dont have a receipt for the cash transaction, i will not recover my money. I have been so upset by this it has ruined the memories of our trip to Puerto Rico. I would NEVER return to this place.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 3
• Quality of Property: ... 2
• Privacy and Quietness: ... 10
• Quality of Service: ... 1
• Courtesy and Hospitality of Staff: ... 1
• Accuracy of Website VS. Actual Experience: ... 8
  
• Food and Dining Experience: ... 1
• Price/Value of Property: ... 1
  
• Safety Factor (Did you feel safe at property): ... 5
• Quality of Beach (ranked closest beach if property is located off the beach): ... 1

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... Yes

• Cleanliness of Destination/Island: ... 6
• Options of Activities in the Area: ... 10
• Ease of Transportation (air, taxi, bus, shuttle): ... 1
• Quality of Beaches in the Area: ... 10
• Courtesy & Hospitality of Locals: ... 10
• Safety Factor (Did you feel safe in the Area): ... 4
  
• Local Restaurant Experience/Options: ... 1
• Price/Value of Destination (Does your dollar stretch?): ... 5
  

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