Grand Coco Bay (formerly The Reef Coco Beach)
Address: AV Xaman Ha, Ret Sayil S/N
Playa del Carmen, Mexico
Tel: 52(984) 8734120
Fax: 52 (984) 873 2001
Email: dirgral@grandcocobay.com
URL: Grand Coco Bay (formerly The Reef Coco Beach)
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 202
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Summary of All Property Reviews
Ratings based on answers from a total of 1 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
10.00 |
Quality of Property |
10.00 |
| Privacy & Quietness |
9.00 |
Quality of Service |
10.00 |
| Courtesy & Hospitality of Staff |
9.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
9.00 |
| Food and Dining Experience |
10.00 |
Price/Value of Property |
10.00 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
10.00 |
| Total Property Score: 9.70 | Average Star Rating: 5.00 out of 5 |
- 100% (1 visitors of 1) said they would go back to Grand Coco Bay (formerly The Reef Coco Beach) again.
- 100% (1 visitors of 1) said they would recommend Grand Coco Bay (formerly The Reef Coco Beach) to friends.
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$469.00
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Very enjoyable stay...
Traveler Review By: Chris Scott from Suffolk, England
Date of Visit: March 2007
My wife and I had 2 pleasant weeks there.
Location - Not the most picturesque of approaches. In fact we wondered where we had come to! But, once into reception our opinions changed.
Food - Buffet restaurant good, varied selection, but sometimes food was luke warm - need better heating. Soups, hot, meal in themselves, excellent!
Italian and Mexican restaurants good, but we preferred the buffet.
Room - Very comfortable, nice firm beds.
Entertainment - Very good. Staff worked v. hard. Caberet/International nights very professional. Round the pool, could be noisy with aerobics.
Foyer bar - Got a bit noisy in the evenings difficult to have a quiet drink. Well, it is all-inclusive..
Beach/pool area - Very good, beach v. good. Did get windy at times, difficult to find shelter. But still pleasant.
Staff - Very pleasant and helpful. Rarely found our drinks were late being delivered, but can happen when busy.
Room service - Tried one day, laid up with bad leg, vey good, prompt.
Cleanliness - Area was always tidy. However, wish guest would leave their used room meal crockery INSIDE their rooms, not leave them outside their door. Very unsavoury walking to your room at night with dirty dishes under your feet. Or maybe staff are rather lax in collecting them?
Amenities - My wife enjoyed the massages while I went diving. I realise the dive centre isn't part of the hotel but was convenient having it on the doorstep - or beach!
Trips - Good location for trips, Tulum, Chichen Itza, Xel Ha, Xcaret, etc.
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