Porto Real Resort & Spa
Address: Constituyentes No. 1
Playa del Carmen, Mexico
Tel: 52 (998) 881 73 40
Fax: 52 (998) 8817399
Email: porto@bestday.com
URL: Porto Real Resort & Spa
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 269
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Summary of All Property Reviews
Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
7.75 |
Quality of Property |
7.25 |
| Privacy & Quietness |
5.75 |
Quality of Service |
7.00 |
| Courtesy & Hospitality of Staff |
8.50 |
Accuracy of Website (marketing hype) VS. Actual Experience |
6.25 |
| Food and Dining Experience |
6.25 |
Price/Value of Property |
5.50 |
| Safety Factor (Did you feel safe at property) |
8.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
4.50 |
| Total Property Score: 6.67 | Average Star Rating: 2.75 out of 5 |
- 50% (2 visitors of 4) said they would go back to Porto Real Resort & Spa again.
- 50% (2 visitors of 4) said they would recommend Porto Real Resort & Spa to friends.
disappointment
Traveler Review By: Donna Lakly from GA
Date of Visit: October 2003
The beaches were awful. We have stayed in Playa del Carmen before and never saw dead fish on the beach with fishermen's boats littering the beach area. It was hard to navigate around the boats to get into the water. Food selection was mediocre and not a lot of variety. When sending letters to the facility, none were ever answered. This is the second time I have posted a review and it has yet to make this page. Which leads me to believe you do not want people to have a very diverse opinion of your facility. It was nice to be close to town but I would take something further out like we did the last time because Viva Azteca had a much nicer beach area and better variety of food. And the timeshare people were relentless. They make you get ugly with them just to leave you alone. My idea of a vacation is no hassle and this part of going to a resort is just a nuisance and very distracting.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 5.40)
- Cleanliness of Property: ... 7
- Quality of Property: ... 7
- Privacy and Quietness: ... 3
- Quality of Service: ... 8
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 2
- Food and Dining Experience: ... 5
- Price/Value of Property: ... 3
- Safety Factor (Did you feel safe at property): ... 8
- Quality of Beach (ranked closest beach if property is located off the beach): ... 1
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 7.50)
- Cleanliness of Destination/Island: ... 9
- Options of Activities in the Area: ... 8
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 7
- Courtesy & Hospitality of Locals: ... 8
- Safety Factor (Did you feel safe in the Area): ... 7
- Local Restaurant Experience/Options: ... 6
- Price/Value of Destination (Does your dollar stretch?): ... 7
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 4 |
Water Clarity ... 0 |
| Health of the Reef ... 1 |
Health of the Reef ... 0 |
| Overall Experience ... 1 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... No |
Would you recommend diving here? ... N/A |
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