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Moon Palace Golf & Spa Resort Traveler Review :: "Moon Palace Resort -- Pretty Good"

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Summary of All Property Reviews Ratings based on answers from a total of 11 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	7.36	Quality of Property	8.18
Privacy & Quietness	6.00	Quality of Service	7.36
Courtesy & Hospitality of Staff	7.45	Accuracy of Website (marketing hype) VS. Actual Experience	5.82
Food and Dining Experience	5.73	Price/Value of Property	6.55
Safety Factor (Did you feel safe at property)	8.73	Quality of Beach (ranked closest beach if property is located off the beach)	4.64
Total Property Score: 6.78 | Average Star Rating: 3.36 out of 5

• 45% (5 visitors of 11) said they would go back to Moon Palace Golf & Spa Resort again.
• 45% (5 visitors of 11) said they would recommend Moon Palace Golf & Spa Resort to friends.

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We stayed at the Moon Palace Resort for Thanksgiving Week 2003. At that time, the beach was clean and acceptable and mostly seaweed-free (although the beach is not a wide beach). Thanksgiving Week is a very popular week for vacations, but even though every room was taken, we enjoyed a quiet and restful stay. We got an ocean-front room! The jacuzzi-for-two (in the room) is great. I was recuperating from surgery at the time so I didn't feel like drinking any alcohol -- other guests told me that the drinks were regular-strength (not watered down) but that the brands of liquor were on the cheap side. We did see drunkenness, but overall everyone was very well behaved -- when a drunken party wandered by our room in the early hours and one of the men started to say something in an overly loud voice (a bit of a buzz seems to deaden the hearing), the others in the party immediately shushed him up and I fell asleep again immediately. Eat at least one meal outdoors (poolside) and order the desert coffee! Flaming coffee with both Brandy and Xtabantun -- very tasty -- and the waiter puts on quite a show when he prepares it. I was always able to find something healthy and tasty to eat, but my spouse, who enjoys four-star restaurants, was disappointed with the food -- which was always fresh and plentiful but not fancy or elaborate. P.S. Try a slice of GINGER PIE in the Japanese restaurant. Men, bring along at least one pair of long pants (khakis are fine) and a shirt with sleeves, because some of the restaurants have a dress code (especially for dinner). Women, throw a swimsuit coverup on or else you cant get into the restaurants (even for breakfast). I wore an athletic-cut bikini and a pair of shorts, and they would not seat me for breakfast! As you know, athletic-cut bikini tops cover more skin than most summer tops, but they have their rules. If you decide to sit outside under the moonlight at dinnertime, touch the seat cushion first -- I was wearing a fabulous cocktail dress and sat right down in a chair that a soaking-wet swimmer must have just gotten out of! Nothing like sitting in a wet seat at dinner. The service is charming -- no complaints there -- if you tip everyone with one American dollar for each service, you'll get more smiles and you'll get a little extra service. Stay away from the champaign breakfast because it is a very long timeshare presentation. Other guests forewarned us and we stayed away. The pool is fabulous. The fitness centers are good enough. They get crowded, though, once all the day-tours return in the evening, so get there in the morning or the early afternoon so you won't have to wait for a machine. The fitness centers open too late in the morning to get in before a day-tour (they are open something like 7 AM to 7 PM). The surgeon had cleared me for weight-lifting but not for aerobics; I noticed that the stationary bikes and the treadmills fill up fast. The mini-bar, which is stocked only every other day, is free with your room -- feel free to grab bottles of water from the poolside restaurant coolers as needed. The property is seven or eight years old, so everything is in good working order -- if something breaks, they come immediately to fix it. Even though the place is rather luxurious, it is NOT in the same league as a Michelin four-star resort. But it is a LOT cheaper than a Michelin four-star resort; you get what you pay for. It is a large resort, and since I didn't feel much like going on a rustic day-tour to a ruin (beware of the lunch that is provided on a day-tour -- eat only hot, cooked foods and don't go near ice!), the Moon Palace was an ideal choice because there are so many free activities right there (lying by the pool, relaxing in the jacuzzi, napping in the room, playing putt-putt golf on the grounds, exercising in the fitness center, entertainment every night, kids' entertainment every day in the pool hosted by a man and a woman who are great with the kids). You can spend a restful week and never leave the resort, if you like. If you are not physically fit, stay somewhere else (there are some stairs and it is a long hike between restaurants). We did see a ton of weddings that week. We saw one couple which might have been a homosexual couple, but the two of them were very discrete at poolside and at meals. We saw LOTS of families with children, and the children had lots of fun.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 9
• Quality of Property: ... 8
• Privacy and Quietness: ... 9
• Quality of Service: ... 9
• Courtesy and Hospitality of Staff: ... 10
• Accuracy of Website VS. Actual Experience: ... 7
  
• Food and Dining Experience: ... 6
• Price/Value of Property: ... 8
  
• Safety Factor (Did you feel safe at property): ... 10
• Quality of Beach (ranked closest beach if property is located off the beach): ... 5

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes

• Cleanliness of Destination/Island: ... 9
• Options of Activities in the Area: ... 9
• Ease of Transportation (air, taxi, bus, shuttle): ... 10
• Quality of Beaches in the Area: ... 8
• Courtesy & Hospitality of Locals: ... 8
• Safety Factor (Did you feel safe in the Area): ... 10
  
• Local Restaurant Experience/Options: ... 8
• Price/Value of Destination (Does your dollar stretch?): ... 6
  

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