Moon Palace Golf & Spa Resort
Address: Cancun/Playa, Mexico Tel: + 52 (998) 881-6000 Fax: + 52 (998) 881-6001 Email: info@palaceresorts.com
URL: Moon Palace Golf & Spa Resort
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 2103
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Summary of All Property Reviews Ratings based on answers from a total of 11 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
7.36 |
Quality of Property |
8.18 |
| Privacy & Quietness |
6.00 |
Quality of Service |
7.36 |
| Courtesy & Hospitality of Staff |
7.45 |
Accuracy of Website (marketing hype) VS. Actual Experience |
5.82 |
| Food and Dining Experience |
5.73 |
Price/Value of Property |
6.55 |
| Safety Factor (Did you feel safe at property) |
8.73 |
Quality of Beach (ranked closest beach if property is located off the beach) |
4.64 |
| Total Property Score: 6.78 | Average Star Rating: 3.36 out of 5 |
- 45% (5 visitors of 11) said they would go back to Moon Palace Golf & Spa Resort again.
- 45% (5 visitors of 11) said they would recommend Moon Palace Golf & Spa Resort to friends.
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WOW!
Traveler Review By: Anonymous from Moncton.New Brunswick
Date of Visit: February 2003
I had an awesome trip aside from some weather problems but u cant control that. i must say by far the staff is the best part f that resort. they are all friendly and nice they try their best to understand your language. my favorite part of the resort by far were the activities that the entertainment staff had on and the entertainment staff themselves. without them my trip would havebeen extremely boring. i traveled with my parents so there was much to do but the very first day i was there Jorge and Philipe had me doing all sorts of stuff. water volleyball, dancing lessons,water aerobics....everything i had a great time during the day and then at night they were there to entertain as well with skits, kareoke, beach party.i must say it was the best trip ive ever been on. i would like to greatly thank them for therer time and effort that they put in to their jobs. keep up the good work. besides that though i would give the room a 4 star because i dont meen to pick but the beds werent the most comfortable but it was ok because it got me up early lol. anyways i would just like to say i would defiantly reccomend to a friend and id go back myself. i have one request if possible though to the people reading this if you know of anyway to get email or mailing addresses for any of the entertainment staff that would be greatly appreciated because it slipped my mind to ask before i left (had an early flight). thank you for a great vacation hope to see you again soon!! my email is foxgirl0914@hotmail.com if anyone has info about the entertainment staff thx!!
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.00)
- Cleanliness of Property: ... 9
- Quality of Property: ... 8
- Privacy and Quietness: ... 10
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 9
- Food and Dining Experience: ... 8
- Price/Value of Property: ... 8
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 8
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 8.62)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 9
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 8
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 9
- Price/Value of Destination (Does your dollar stretch?): ... 10
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... Yes
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 9 |
Water Clarity ... 8 |
| Health of the Reef ... 9 |
Health of the Reef ... 9 |
| Overall Experience ... 10 |
Overall Experience ... 10 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... Yes |
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