Moon Palace Golf & Spa Resort
Address:
Cancun/Playa, Mexico
Tel: + 52 (998) 881-6000
Fax: + 52 (998) 881-6001
Email: info@palaceresorts.com
URL: Moon Palace Golf & Spa Resort
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 2103
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Summary of All Property Reviews
Ratings based on answers from a total of 11 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
7.36 |
Quality of Property |
8.18 |
| Privacy & Quietness |
6.00 |
Quality of Service |
7.36 |
| Courtesy & Hospitality of Staff |
7.45 |
Accuracy of Website (marketing hype) VS. Actual Experience |
5.82 |
| Food and Dining Experience |
5.73 |
Price/Value of Property |
6.55 |
| Safety Factor (Did you feel safe at property) |
8.73 |
Quality of Beach (ranked closest beach if property is located off the beach) |
4.64 |
| Total Property Score: 6.78 | Average Star Rating: 3.36 out of 5 |
- 45% (5 visitors of 11) said they would go back to Moon Palace Golf & Spa Resort again.
- 45% (5 visitors of 11) said they would recommend Moon Palace Golf & Spa Resort to friends.
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Moon Palace Wow
Traveler Review By: Jason from Oshawa
Date of Visit: February 2003
It is unfortunate that some of the other reviewers did not have a positive experience at Moon Palace. My wife and I were married there in Feb. 2003 and we had 30 people with us and each and every one of us want to go back. Each of us were approached by a sales rep but lucky we were warned of this ahead of time and did not waste any time. The 'free' tours that were offered were very good and the shopping stops were alright, you have to like to barter! Out of all of our company every day trip was taken and the only negative comments were the durations of the trips and the people that were complaining were the ones that didn't want to leave the resort in the first place. The rooms were amazingly clean, the service was amazing, you don't have to walk anywhere if you don't want to!!!! They will come and get you in a golf cart. They say not to tip but a tip will always get you better service, remember that no matter where you are.
The service was amazing!!!!! You didn't have to get up for anything and it was even better once you talked for a bit to the people working at the resort (being polite will always get you somewhere).
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 8.90)
- Cleanliness of Property: ... 9
- Quality of Property: ... 9
- Privacy and Quietness: ... 7
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 9
- Food and Dining Experience: ... 9
- Price/Value of Property: ... 9
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 7
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 8.50)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 8
- Ease of Transportation (air, taxi, bus, shuttle): ... 9
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 9
- Safety Factor (Did you feel safe in the Area): ... 10
- Local Restaurant Experience/Options: ... 8
- Price/Value of Destination (Does your dollar stretch?): ... 8
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 8 |
Water Clarity ... 0 |
| Health of the Reef ... 8 |
Health of the Reef ... 0 |
| Overall Experience ... 10 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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