Barcelo Maya Beach Resort
Address: Puerto Juarez Km. 266,3 Puerto Aventuras, Mexico Tel: (52) 987 51 500 Fax: (52) 987 51 501 Email: mayabeach@barcelo.com
URL: Barcelo Maya Beach Resort
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 612
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Summary of All Property Reviews Ratings based on answers from a total of 17 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.35 |
Quality of Property |
9.41 |
| Privacy & Quietness |
5.59 |
Quality of Service |
8.35 |
| Courtesy & Hospitality of Staff |
8.65 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.47 |
| Food and Dining Experience |
7.71 |
Price/Value of Property |
8.29 |
| Safety Factor (Did you feel safe at property) |
9.35 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.29 |
| Total Property Score: 8.45 | Average Star Rating: 4.47 out of 5 |
- 82% (14 visitors of 17) said they would go back to Barcelo Maya Beach Resort again.
- 82% (14 visitors of 17) said they would recommend Barcelo Maya Beach Resort to friends.
  
Beautiful property
Traveler Review By: Linda B. from Lombard, Illinois
Date of Visit: July 2003
I just stayed at the Barcelo Maya from July 10, 2003 to July 14,2003. I have been to the Riviera Maya before, but just for a day from a cruise. This resort is large, but beautifully kept up (workers everywhere, gardeners to maids, cleaning beach and pool at nite). Very friendly staff, adequate size rooms, beautiful pools & clean, and for such a large resort, you wouldn't guess it.
The beach was heavenly, almost a mile of powdery, white, cool sand and clear blue/green water with a tiny bit of snorkeling off the pier. Lush grounds, big theater for entertainment (which was good) every nite.
The only reason I didn't give it a 5 star was that the buffets had some foods that looked like they needed further refrigeration (all buffets were in open air areas) and the a la carte restaurants (I dined at what I heard was the better-the Spanish), was terrible. You only get to dine at 1 a la carte in a 4 nite stay, and I guess 2 in a 7 nite stay (the other a la carte restaurant was Mexican and I heard it was worse than the Spanish, but for the coffee). Don't get me wrong, I gained weight at this resort, the desserts at the buffets were great and some of the fish was very good. But in this HOT climate, some dishes like I saw like sushi, shouldn't be just sitting on top of ice in the open air and people were just using 1 common scooper in running tap water to scoop out the ice cream (there's an ice cream dispenser at 1 beach grill.
Also, stay on the beach side, as Captain Morgan's restaurant turns into a disco after 10PM and it's LOUD!!!. I was 3 buildings away and could hear the music (about 2 blocks away), so stay on the beach side (building 1 & 2) or away from the pools and more facing the gardens for less noise. The garden views are lovely also.
I viewed 2 other Palace resorts while staying (one was the Xpu-Ha, which is just south of the Barcelo, you can see it's roofs from the beach) and the Barcelo was nicer and less money!
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.10)
- Cleanliness of Property: ... 10
- Quality of Property: ... 10
- Privacy and Quietness: ... 8
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 6
- Food and Dining Experience: ... 7
- Price/Value of Property: ... 10
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 10
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 9.38)
- Cleanliness of Destination/Island: ... 9
- Options of Activities in the Area: ... 10
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 9
- Safety Factor (Did you feel safe in the Area): ... 10
- Local Restaurant Experience/Options: ... 9
- Price/Value of Destination (Does your dollar stretch?): ... 9
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 9 |
Water Clarity ... 0 |
| Health of the Reef ... 8 |
Health of the Reef ... 0 |
| Overall Experience ... 8 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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