Barcelo Maya Beach Resort
Address: Puerto Juarez Km. 266,3
Puerto Aventuras, Mexico
Tel: (52) 987 51 500
Fax: (52) 987 51 501
Email: mayabeach@barcelo.com
URL: Barcelo Maya Beach Resort
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 612
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Summary of All Property Reviews
Ratings based on answers from a total of 18 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.17 |
Quality of Property |
9.33 |
| Privacy & Quietness |
5.28 |
Quality of Service |
8.11 |
| Courtesy & Hospitality of Staff |
8.67 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.17 |
| Food and Dining Experience |
7.78 |
Price/Value of Property |
8.22 |
| Safety Factor (Did you feel safe at property) |
9.22 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.33 |
| Total Property Score: 8.33 | Average Star Rating: 4.39 out of 5 |
- 83% (15 visitors of 18) said they would go back to Barcelo Maya Beach Resort again.
- 83% (15 visitors of 18) said they would recommend Barcelo Maya Beach Resort to friends.
Mediocre resort, definitely not 5 star
Traveler Review By: Anonymous from Minneapolis, Minnesota
Date of Visit: February 2008
We just got back from the new Barcelo Maya Palace. While it is really a beautiful setting, we found that the service was poor to mediocre and the food was plentiful but bland and had very little variety. They didn't even put sugar in the desserts - and forgot that we all want chocolate for dessert. This is supposed to be a 5 star resort with a 5 star buffet and restaurants. The resort looks fabulous, but they have definitely cut corners on having enough staff and being creative with the food. We also were promised that we could make reservations at any of the restaurants in the 5 resort campus, but when we got there we were only allowed to make reservations at the 3 restaurants in our resort. We didn't like the evening shows either. We wanted to relax poolside, but unless you got up at 5:30 am to reserve a chair, you had to sit on the ground. Literally - 5:30 am. Not a 5 star resort.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 4.90)
- Cleanliness of Property: ... 9
- Quality of Property: ... 10
- Privacy and Quietness: ... 0
- Quality of Service: ... 3
- Courtesy and Hospitality of Staff: ... 3
- Accuracy of Website VS. Actual Experience: ... 3
- Food and Dining Experience: ... 3
- Price/Value of Property: ... 4
- Safety Factor (Did you feel safe at property): ... 9
- Quality of Beach (ranked closest beach if property is located off the beach): ... 5
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 6.62)
- Cleanliness of Destination/Island: ... 7
- Options of Activities in the Area: ... 8
- Ease of Transportation (air, taxi, bus, shuttle): ... 6
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 6
- Safety Factor (Did you feel safe in the Area): ... 7
- Local Restaurant Experience/Options: ... 5
- Price/Value of Destination (Does your dollar stretch?): ... 5
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
|
Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 10 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 7 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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