Iberostar Paraiso del Mar
Address: Playa del Carmen, Mexico Tel: (52) - 987 - 72800 Fax: (52) - 987 72810 Email: sales@iberostar-hotels.com
URL: Iberostar Paraiso del Mar
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico
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Summary of All Property Reviews Ratings based on answers from a total of 3 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
7.33 |
Quality of Property |
9.67 |
| Privacy & Quietness |
6.00 |
Quality of Service |
9.33 |
| Courtesy & Hospitality of Staff |
9.67 |
Accuracy of Website (marketing hype) VS. Actual Experience |
9.67 |
| Food and Dining Experience |
8.00 |
Price/Value of Property |
10.00 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.00 |
| Total Property Score: 8.87 | Average Star Rating: 5.00 out of 5 |
- 100% (3 visitors of 3) said they would go back to Iberostar Paraiso del Mar again.
- 100% (3 visitors of 3) said they would recommend Iberostar Paraiso del Mar to friends.

Stay here only if you like less than average service
Traveler Review By: linda from cleveland ohio
Date of Visit: September 2006
The area is beautiful. Though the layout makes for a lot of walking. The gardens and grounds are well maintained. The room was clean and comfortable.
The issues are no one told us about the resort We did not know we were not allowed on the property to us. We did not know there was a difference. We were walking late at night through our resort, and apparently wondered on the grounds at the Iberostar Lindo, we were escorted off the property. We did not know about a shopping center in the middle with a dance club and other restaurants. No one explains anything.
Also, the service was inconsistent. Drinks are made differently at each bar. Some bartenders do not speak English, and make you what they think you want. But, do not understand the language, it was very frustrating. Also, when you ask for higher end liquor it is very convenient of them not to be able to understand what you are asking for.
The buffet service was bad. We had to go get our coffee for breakfast. The staff was concentrated on clearing tables and not taking care of the people. Though there were signs everywhere wanting tips. I did not see many people tipping because of the service. The quality of the food was poor. It was also very boring. Not much seafood. You would going to a place like that there would be many choices to pick from. Not so. Overall, I would not suggest going there. The place is so big and impersonal. It did not live up to its name.
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