Occidental Grand Flamenco Xcaret
Address: Carretera Federal 307. Chetumal - Puerto Juarez Km Xcaret, Mexico Tel: 52(984) 871 5400 Fax: 52(994) 871 5406 Email: apineda@mx.occidentalhotels.com
URL: Occidental Grand Flamenco Xcaret
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 769
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Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.86 |
Quality of Property |
7.79 |
| Privacy & Quietness |
8.14 |
Quality of Service |
7.21 |
| Courtesy & Hospitality of Staff |
7.71 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.00 |
| Food and Dining Experience |
6.29 |
Price/Value of Property |
6.71 |
| Safety Factor (Did you feel safe at property) |
8.71 |
Quality of Beach (ranked closest beach if property is located off the beach) |
5.64 |
| Total Property Score: 7.41 | Average Star Rating: 3.79 out of 5 |
- 57% (8 visitors of 14) said they would go back to Occidental Grand Flamenco Xcaret again.
- 64% (9 visitors of 14) said they would recommend Occidental Grand Flamenco Xcaret to friends.

vacation
Traveler Review By: Anonymous from new jersey
Date of Visit: April 2003
I spent one week at this resort. When we arrived at 2 in the afternoon, our room was not ready. During the week we were biten terribly by misquitos every night in our room. Getting a reservation for dinner was quite difficult, first you had to wait in line, and then to find out there was little to choose from in terms of availability. Food, well finding a worm in your food, I think says enough!!!!! The hotel is very short staffed, therefore the service is lacking. For example there is one bartender at the pool bar servicing the entire pool.There is NO beach!!!! There is no staff walking around the pool serving drinks, therefore there are empty and spilled drinks all over the place. I would not recommend staying at this resort, there are much nicer resorts in the Rivera Maya!
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 4.60)
- Cleanliness of Property: ... 5
- Quality of Property: ... 5
- Privacy and Quietness: ... 7
- Quality of Service: ... 1
- Courtesy and Hospitality of Staff: ... 9
- Accuracy of Website VS. Actual Experience: ... 7
- Food and Dining Experience: ... 1
- Price/Value of Property: ... 2
- Safety Factor (Did you feel safe at property): ... 8
- Quality of Beach (ranked closest beach if property is located off the beach): ... 1
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 6.38)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 8
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 5
- Courtesy & Hospitality of Locals: ... 8
- Safety Factor (Did you feel safe in the Area): ... 7
- Local Restaurant Experience/Options: ... 1
- Price/Value of Destination (Does your dollar stretch?): ... 6
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 9 |
Water Clarity ... 0 |
| Health of the Reef ... 9 |
Health of the Reef ... 0 |
| Overall Experience ... 8 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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