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Occidental Grand Flamenco Xcaret Traveler Review :: "beautiful resort /service lacking"

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Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	8.86	Quality of Property	7.79
Privacy & Quietness	8.14	Quality of Service	7.21
Courtesy & Hospitality of Staff	7.71	Accuracy of Website (marketing hype) VS. Actual Experience	7.00
Food and Dining Experience	6.29	Price/Value of Property	6.71
Safety Factor (Did you feel safe at property)	8.71	Quality of Beach (ranked closest beach if property is located off the beach)	5.64
Total Property Score: 7.41 | Average Star Rating: 3.79 out of 5

• 57% (8 visitors of 14) said they would go back to Occidental Grand Flamenco Xcaret again.
• 64% (9 visitors of 14) said they would recommend Occidental Grand Flamenco Xcaret to friends.

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The resort was beautiful however; I did not find the overall service very good. There is a huge language barrier!!! The beds are super uncomfortable and the quality of the food was o.k. Stick to the speciality dining at night. Make sure to reserve all your dining immediatley upon your arrival. I did not like that you have to dine in a resaurant at each meal. No poolside, beachside dining available. It was a lot of work for a a vacation. The other issue I had was it is very hard to exchange your money. No onsite banking and the front desk would not change american money for smaller bills. The beach area was very nice and the snorkeling at the beach was beautiful!

Hotels by Expedia.com: Find more hot deals in Playa del Carmen.
Playa del Carmen Riu Palace Resort	Punta Brava Beach El Dorado Royale	Playa del Carmen Riu Yucatan Resort	Playacar Allegro/Occidental Playacar	Xcaret Occidental Grand Flamenco Xcaret	Puerto Aventuras Barcelo Maya Beach Resort

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