Occidental Grand Flamenco Xcaret
Address: Carretera Federal 307. Chetumal - Puerto Juarez Km Xcaret, Mexico Tel: 52(984) 871 5400 Fax: 52(994) 871 5406 Email: apineda@mx.occidentalhotels.com
URL: Occidental Grand Flamenco Xcaret
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 769
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Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.86 |
Quality of Property |
7.79 |
| Privacy & Quietness |
8.14 |
Quality of Service |
7.21 |
| Courtesy & Hospitality of Staff |
7.71 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.00 |
| Food and Dining Experience |
6.29 |
Price/Value of Property |
6.71 |
| Safety Factor (Did you feel safe at property) |
8.71 |
Quality of Beach (ranked closest beach if property is located off the beach) |
5.64 |
| Total Property Score: 7.41 | Average Star Rating: 3.79 out of 5 |
- 57% (8 visitors of 14) said they would go back to Occidental Grand Flamenco Xcaret again.
- 64% (9 visitors of 14) said they would recommend Occidental Grand Flamenco Xcaret to friends.
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A Touch of Heaven
Traveler Review By: Anonymous from Antioch, Illinois
Date of Visit: June 2003
Our trip to the Occidental Grand Flamenco was sensational.
We decided to enjoy it to the fullest and registered for the Royal Club. It was well worth the xtra cost. We had a beautiful suite right on the ocean, with our own private pool, restaurant, and office with complimentary internet service.
The staff was incredible, polite, helpful, and always pleasant. We brought our 12 year old daughter along and she said she never felt so special. The food was wonderful, both in the club restaurant and in the specialty restaurants. The buffets carried such a variety that everyone could be pleased. The variety of pools provided us with a choice of activities so we were never bored, and when we did want quiet we would head to the Club private pool. The park was immaculate, as well as the suite and nothing was left unattended. The beach was small but adequate, the water beautiful.
We also had the luxury of express check-in and out, so our arrival and departure were effortless. Our stay lasted a short week, and we never remember being so pampered in our lives. It was the most relaxing vacation we have even been on and we have traveled extensively.
We certainly plan to return next year. Our only complaints were that the golf carts seemed to always be threating to run us down, we were always looking over our shoulders. Although the water in the resort was filtered, when they watered the plants there was an offensive odor, so we assumed that water was not filtered.
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.80)
- Cleanliness of Property: ... 10
- Quality of Property: ... 10
- Privacy and Quietness: ... 9
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 10
- Food and Dining Experience: ... 10
- Price/Value of Property: ... 10
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 9
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 7.88)
- Cleanliness of Destination/Island: ... 9
- Options of Activities in the Area: ... 7
- Ease of Transportation (air, taxi, bus, shuttle): ... 9
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 8
- Safety Factor (Did you feel safe in the Area): ... 7
- Local Restaurant Experience/Options: ... 7
- Price/Value of Destination (Does your dollar stretch?): ... 8
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 0 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 0 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... N/A |
Would you recommend diving here? ... N/A |
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