El Dorado Royale
Address: Km. 25 Carretera Cancun - Tulum Punta Brava Beach, Mexico Tel: 52 (998) 872 8030 Fax: 52 (9) 872 8033 Email: information@eldorado-resort.com
URL: El Dorado Royale
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 432
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Summary of All Property Reviews Ratings based on answers from a total of 40 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.97 |
Quality of Property |
8.22 |
| Privacy & Quietness |
8.57 |
Quality of Service |
7.70 |
| Courtesy & Hospitality of Staff |
8.43 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.08 |
| Food and Dining Experience |
7.12 |
Price/Value of Property |
7.12 |
| Safety Factor (Did you feel safe at property) |
8.85 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.55 |
| Total Property Score: 7.86 | Average Star Rating: 3.85 out of 5 |
- 65% (26 visitors of 40) said they would go back to El Dorado Royale again.
- 68% (27 visitors of 40) said they would recommend El Dorado Royale to friends.
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 $599.00 Book by: Nov 28, 2009
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 $699.00 Book by: Nov 30, 2009
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 $469.00 Book by: Nov 29, 2009
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 $469.00 Book by: Nov 29, 2009
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A week here is not enough
Traveler Review By: Dave from Ottawa Canada
Date of Visit: February 2003
The resort is rated 5 stars but I had to drop it down 1 due to the poor meal reservation system and the sporadic room cleaning service.
We had been informed prior to our trip through emails to book early for meals but to waste between 3/4 to 1 hour waiting to reserve your table every couple of days was inconvenient. Also on several occasions when we ate in restaurants that were supposedly full there were several empty tables.
As for the room cleaning we had to phone the desk twice to have our room made up despite the fact that the 'Please make up room sign' was hung on our door as early as 7AM.
Aside from those two point we had a very enjoyable time. The white limestone sand was cool on the feet and the water was was very clear. The food is served in gourmet portions allowing you to try everything from appetizer through soup, salad, entre and dessert. The staff is courteous and appreciate a gratuity for good service.
After leaving the cold of Canada it was great to sit in the sun with the ocean breeze cooling you as you sampled the many beverages available. As I said in my title a week is not enough. A week gives you enough time to relax but once relaxed another week would be heaven. If they fix the minor problems I will give them their star back.
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.40)
- Cleanliness of Property: ... 10
- Quality of Property: ... 9
- Privacy and Quietness: ... 10
- Quality of Service: ... 9
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 9
- Food and Dining Experience: ... 9
- Price/Value of Property: ... 10
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 8
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 9.25)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 10
- Ease of Transportation (air, taxi, bus, shuttle): ... 9
- Quality of Beaches in the Area: ... 10
- Courtesy & Hospitality of Locals: ... 9
- Safety Factor (Did you feel safe in the Area): ... 10
- Local Restaurant Experience/Options: ... 8
- Price/Value of Destination (Does your dollar stretch?): ... 10
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 9 |
Water Clarity ... 0 |
| Health of the Reef ... 9 |
Health of the Reef ... 0 |
| Overall Experience ... 9 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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