El Dorado Royale
Address: Km. 25 Carretera Cancun - Tulum Punta Brava Beach, Mexico Tel: 52 (998) 872 8030 Fax: 52 (9) 872 8033 Email: information@eldorado-resort.com
URL: El Dorado Royale
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 432
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Summary of All Property Reviews Ratings based on answers from a total of 40 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.97 |
Quality of Property |
8.22 |
| Privacy & Quietness |
8.57 |
Quality of Service |
7.70 |
| Courtesy & Hospitality of Staff |
8.43 |
Accuracy of Website (marketing hype) VS. Actual Experience |
7.08 |
| Food and Dining Experience |
7.12 |
Price/Value of Property |
7.12 |
| Safety Factor (Did you feel safe at property) |
8.85 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.55 |
| Total Property Score: 7.86 | Average Star Rating: 3.85 out of 5 |
- 65% (26 visitors of 40) said they would go back to El Dorado Royale again.
- 68% (27 visitors of 40) said they would recommend El Dorado Royale to friends.
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 $979.00 Book by: Jul 04, 2008
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 $849.00 Book by: Jul 05, 2008
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 $999.00 Book by: Jul 04, 2008
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 $819.00 Book by: Jul 06, 2008
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 $879.00 Book by: Jul 06, 2008
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 $919.00 Book by: Jul 06, 2008
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Great time
Traveler Review By: Claire Moore from Somerset UK
Date of Visit: October 2003
We had a great time at the hotel, we were looking for a nice relaxing holiday somewhere without children and no wild noisy bars late into the night, boring but true. Booking the restaurants sounded like it was going to be a hassle but we were able to book for 3 nights at a time so you could plan in advance what you wanted, which surely isn't that inconvenient and I didn't find it ruined the spontaneity of the holiday, infact with 2 new restaurants being built for next yr and only a few new rooms being added the a la carte option will probably be even better next yr. As a rule all the food was great, tho we found the beach snack bar/Steakhouse not that great compared to the rest,contary to popular opinion. Rooms were fine tho they are refurbishing the air con in some as they are slightly damp with condensation (sl musty smelling clothes in the wardrobe)but the cleaning was good and the maid di some towel origami and also changed the sheets and replaced the used room towels with new. Beach was fine and clean and there were no breakers because of the large sandbags which made the snorkelling good and also allowed easy proper sea swimming if you preferred, tho the coral was sharp if you stood on it, just swim out from the v shallow water and it was fine! Pools were religiously cleaned and apart from the main one and one of the casita pools were mostly empty. The gardens/grounds were always being tended to and watered (bit smelly as straight from the jungle pools but no hardship)Spa was good tho we didn't chance the beach candle lit couple massage as we already had enough mossie bites and the weather was a bit frisky at times, tho it did look v romantic! swing bar was a good laugh tho the band intro music was strange(!) and they had a somewhat restricted playlist, think Celine Dion type or 80s ballads, and the keyboard player made us laugh with pain at times! Kareoke, please choose wisely otherwise be embarrassed! Casitas looked lovely but people were attempting to upgrade on arrival and they'd all been booked in advance so they were disappointed, don't believe your agent if they say you'll get a 'free/cheap' upgrade at the resort cause the caistas were incredibly popular and there just weren't any left. Avoid the Exotic Travel Club guys (Alex is Mr Friendly on arrival and really isn't part of the hotel staff itself) They are the Timeshare people and unless ou want the 100$ spa voucher/candlelit dinnerthat much you'll end up in 1.5-2hrs of blah about their wonderful travel saving scheme yada yada, we just cancelled our appt and had no problems from them about it Overall tho great place, we'd go back next yr if we could afford it.
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.40)
- Cleanliness of Property: ... 10
- Quality of Property: ... 9
- Privacy and Quietness: ... 10
- Quality of Service: ... 9
- Courtesy and Hospitality of Staff: ... 9
- Accuracy of Website VS. Actual Experience: ... 9
- Food and Dining Experience: ... 9
- Price/Value of Property: ... 9
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 10
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 7.75)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 9
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 8
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 4
- Price/Value of Destination (Does your dollar stretch?): ... 9
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 10 |
Water Clarity ... 0 |
| Health of the Reef ... 9 |
Health of the Reef ... 0 |
| Overall Experience ... 9 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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