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Copacabana Beach Resort Riviera Maya Traveler Review :: "Horrible Holiday"

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Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	9.07	Quality of Property	8.36
Privacy & Quietness	8.29	Quality of Service	8.43
Courtesy & Hospitality of Staff	8.57	Accuracy of Website (marketing hype) VS. Actual Experience	8.29
Food and Dining Experience	6.93	Price/Value of Property	7.93
Safety Factor (Did you feel safe at property)	8.29	Quality of Beach (ranked closest beach if property is located off the beach)	9.00
Total Property Score: 8.32 | Average Star Rating: 3.57 out of 5

• 79% (11 visitors of 14) said they would go back to Copacabana Beach Resort Riviera Maya again.
• 79% (11 visitors of 14) said they would recommend Copacabana Beach Resort Riviera Maya to friends.

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$599.00 Book by: Nov 28, 2009	$499.00 Book by: Nov 27, 2009	$699.00 Book by: Nov 30, 2009	$619.00 Book by: Nov 30, 2009	$469.00 Book by: Nov 29, 2009	$469.00 Book by: Nov 29, 2009

Add your comments about this review View Comments (0)

The hotel is beautiful. But, they have a security problem. Our room was broken into, the safe broken into and all our money taken. The hotel management reacted like we were liars and made the whole thing up. The Assistant Manager even threatened to throw us out of the hotel when we complained. Subsequently I've seen messages about 6 other robberies and a statement from a tour guide that the hotel management has 'lost control.' The food is mediocre - e.g. the ice tea is filled up by adding more water.

I can go on and provide details. E-mail me if you want to know.

The weather was great, but there are many other places to go that have great weather.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 9
• Quality of Property: ... 1
• Privacy and Quietness: ... 10
• Quality of Service: ... 7
• Courtesy and Hospitality of Staff: ... 10
• Accuracy of Website VS. Actual Experience: ... 3
  
• Food and Dining Experience: ... 4
• Price/Value of Property: ... 4
  
• Safety Factor (Did you feel safe at property): ... 1
• Quality of Beach (ranked closest beach if property is located off the beach): ... 8

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No

• Cleanliness of Destination/Island: ... 5
• Options of Activities in the Area: ... 10
• Ease of Transportation (air, taxi, bus, shuttle): ... 9
• Quality of Beaches in the Area: ... 8
• Courtesy & Hospitality of Locals: ... 6
• Safety Factor (Did you feel safe in the Area): ... 2
  
• Local Restaurant Experience/Options: ... 7
• Price/Value of Destination (Does your dollar stretch?): ... 6
  

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