Copacabana Beach Resort Riviera Maya
Address: Carretera Cancun - Chetumal KM. 264.5 XPU-HA Beach on the Mayan Coast, Mexico Tel: +(52) (987) 5-18-00 Fax: +(52) (987) 5-18-18 Email: riviera_maya@hotelcopacabana.com
URL: Copacabana Beach Resort Riviera Maya
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 260
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Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.07 |
Quality of Property |
8.36 |
| Privacy & Quietness |
8.29 |
Quality of Service |
8.43 |
| Courtesy & Hospitality of Staff |
8.57 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.29 |
| Food and Dining Experience |
6.93 |
Price/Value of Property |
7.93 |
| Safety Factor (Did you feel safe at property) |
8.29 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.00 |
| Total Property Score: 8.32 | Average Star Rating: 3.57 out of 5 |
- 79% (11 visitors of 14) said they would go back to Copacabana Beach Resort Riviera Maya again.
- 79% (11 visitors of 14) said they would recommend Copacabana Beach Resort Riviera Maya to friends.
  
rejeuvenating vacation
Traveler Review By: Anonymous from Springfield, Illinois
Date of Visit: July 2003
My husband and I spent 7 days at the Copa. We thought the place was great overall. The setting is beautiful, rooms are comfortable and pleasant, food is plentiful, staff is friendly and very hardworking, and the whole place was very clean and well maintained. The front-desk staff could be more knowledgeable about local tours and the schedule and locations of the hotel's activites. They gave short, inadequate answers to some of our questions and didn't offer to find answers to questions they couldn't answer. The activities staffers were all sweet, smart, and energetic. They inspired us and made us feel welcome to join in any activity. The dining room staff were attentive and indulgent. The housekeeping staff was top-notch.
We agree that it would be nice if the disco opened earlier than 11 pm; we were tired after a day of beaches, ruins, and buffets.
If I could do it over, I'd get certain orders of business out of the way early in the week: meet and coordinate departure with the travel rep; plan archaeological tours and snorkeling. We put these off and wasted time waiting for the rep and deciding what to do on a couple afternoons.
My advice to American visitors: learn some basic Spanish and make an effort to communicate with the locals in their native language. We bought a Spanish phrase book before we left and took Spanish lessons at the resort. Our por favors and graciases were much appreciated. Politeness, courtesy, and respect for others is valued highly in this culture. Don't be loud and obnoxious. Use proper table manners; don't be a pig at the buffets; don't waste the food. Be open-minded about food and customs that are different from yours; don't just eat hamburgers and pizza. Realize that authentic Mexican food is not all about enchiladas and huevos rancheros.
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.40)
- Cleanliness of Property: ... 10
- Quality of Property: ... 9
- Privacy and Quietness: ... 10
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 10
- Food and Dining Experience: ... 8
- Price/Value of Property: ... 7
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 10
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 10.00)
- Cleanliness of Destination/Island: ... 10
- Options of Activities in the Area: ... 10
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 10
- Courtesy & Hospitality of Locals: ... 10
- Safety Factor (Did you feel safe in the Area): ... 10
- Local Restaurant Experience/Options: ... 10
- Price/Value of Destination (Does your dollar stretch?): ... 10
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 0 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 0 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... N/A |
Would you recommend diving here? ... N/A |
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