Aventura Spa Palace
Address: KM. 72 Carretera Cancun - Tulum, Riviera Maya
Puerto Aventuras, Mexico
Tel: 011-52-984-875-1100
Fax: + 52 (984) 875-1101
Email: relpubspa@palaceresorts.com
URL: Aventura Spa Palace
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 1266
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Summary of All Property Reviews
Ratings based on answers from a total of 15 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.27 |
Quality of Property |
9.13 |
| Privacy & Quietness |
5.67 |
Quality of Service |
9.33 |
| Courtesy & Hospitality of Staff |
9.33 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.67 |
| Food and Dining Experience |
7.80 |
Price/Value of Property |
8.73 |
| Safety Factor (Did you feel safe at property) |
9.33 |
Quality of Beach (ranked closest beach if property is located off the beach) |
5.93 |
| Total Property Score: 8.32 | Average Star Rating: 4.60 out of 5 |
- 93% (14 visitors of 15) said they would go back to Aventura Spa Palace again.
- 87% (13 visitors of 15) said they would recommend Aventura Spa Palace to friends.
PRAISE THE STAFF !!!!!!!!
Traveler Review By: MICHELLE DRAKE-PALMER from CHERRYVILLE,N.C. USA
Date of Visit: April 2006
A GIRLS LONG WEEK-END AWAY FROM NORTH CAROLINA COULD HAVE ENDED ALOT DIFFERENTLY...MY MOM FELL IN ONE OF THE RESTAURANTS EARLY MORNING - WE HAD TO HAVE A DOCTOR CALLED TO COME TO THE RESORT.
MY WORST FEAR A SHOULDER FRACTURE CAME TO LIFE , YOU CAN IMAGINE MY STATE OF MIND- BEING AWAY FROM HOME IN ANOTHER COUNTRY NOT SURE OF THE QUALITY OF TREATMENT SHE WOULD RECEIVE.
WE DID TRAVEL TO THE HOSPITAL IN CANCUN, NOW UNDERSTAND THE FACILITY WAS SMALL AND SOME WHAT PRIMITIVE- WE SAW (WHAT I AM GOING TO CALL AN ER PHYSICAN) AND THEN AN ORTHOPEDIC SPECIALIST -SHE WAS WELL TAKEN CARE OF, PUT IN A BRACE UNTIL WE COULD FLY HOME THE NEXT DAY, AND SEE A PHYSICIAN IN THE STATES.
MY REVIEW ISN'T ABOUT THE INJURY AND HOSPITAL VISIT -BUT MORE ABOUT BEING AWAY FROM HOME-NEVER THINKING SOMETHING BAD COULD HAPPEN TO YOU.
I WANT TO PRAISE THE STAFF AT THE ADVENTURA SPA RESORT FOR THEIR COMPASSION,CARE AND CONCERN FOR GOING OVER AND BEYOND WHAT IS EXPECTED.
I CAN'T SAY ENOUGH ABOUT HOW WONDERFUL IT WAS TO FEEL SAFE AND PROTECTED -I ASK FOR AN INTERPRETER TO GO WITH US TO THE HOSPITAL NOT KNOWING WHAT LANGUAGE BARRIER WE MIGHT BE FACED WITH -JUST KNOWING I HAD SOMEONE TO TRANSLATE IF NEEDED WAS A GREAT RELEIF-IF YOU READ THIS REVIEW AND YOU VISIT THE ADVENTURA SPA PLEASE THANK RODOLFO RODRIQUEZ PUBLIC RELATIONS,DANIEL SCHEIMAN AND ALEJANDRO BERISTAIN BOTH RESORT MANAGERS FOR ME - THE RESORT ITSELF WAS AMAZING, THE POOLS GRAND! RESTAURANTS, LOTS TO CHOOSE FROM....GROUNDS BEAUTIFUL...I WOULD LOVE TO VISIT AGAIN,NEXT TIME NO TRIP TO THE HOSPITAL IN CANCUN!!!!!!!!
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