Couples Sans Souci
Address:
Ocho Rios, Jamaica
Tel: 876-994-1206
Fax: 876-994-1408
Email: message@couples.com
URL: Couples Sans Souci
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Jamaica
No. of Rooms/Units: 148
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Summary of All Property Reviews
Ratings based on answers from a total of 5 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
7.80 |
Quality of Property |
8.80 |
| Privacy & Quietness |
8.00 |
Quality of Service |
8.40 |
| Courtesy & Hospitality of Staff |
8.40 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.20 |
| Food and Dining Experience |
8.40 |
Price/Value of Property |
8.20 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
8.00 |
| Total Property Score: 8.42 | Average Star Rating: 4.20 out of 5 |
- 80% (4 visitors of 5) said they would go back to Couples Sans Souci again.
- 80% (4 visitors of 5) said they would recommend Couples Sans Souci to friends.
EXTREMELY DISSAPOINTING!!
Traveler Review By: Anne / travelgooroo from Fort Wayne indiana
Date of Visit: October 2009
Ok I want to start off by saying I am not a very picky person. I just want people to be aware of the fact that this place does not look at all like the pictures they post on their web-site. One word Photoshop. The service was horrible. I rarely saw a smile on one person in the lobby or the restaurants. The gentlemen that runs the guest services made it seem like he was too good to help anyone and he was pre occupied with being on his cell phone or the computer. The quality of the room was way below average. The furniture was very out-dated and beat up. Little to no decor. The furniture actually had spots of rust coming through the fabric. If you go to the beach make sure you do not forget anything or you will have to climb back up a mountain to get to your room. The restaurant service or lack there of was very disappointing example: I ordered soup at one and it was never brought to me. When I brought it up to the server he said "oh did you order soup"? I said yes he said "ok I will bring it right over". Needless to say I never got it. On another occassion I stood at the beach bar for 10 minutes and was never helped. I actually saw 2 other people walk up next to me and get helped. Keep in mind it was not busy there were only 2 other people at the bar when we finally just walked away. If you buy anything in the gift shop check the receipt. We were over charged what the label price was on everything. Way more bad then good at this place. Now everything outside of the hotel was amazing. We went on the Dunns river falls tour and the tour directors and camera men were amazing examples of Jamaican Hospitality. Also the Hooves horse-back riding was an excellent experience. There were a couple of good things about this Hotel. But do not get excited it is still not worth it. The only things that hold this hotel together are the social directors Miguel and Shellie-ann they were a shining example of the word HOSPITALITY. The other was the food. I have to say the food was the best I have ever experienced. With the exception of room-service. It took 30 minutes to get our food and when we did it was cold. Probably because they had to walk 2 miles to get it to us. When reading other reviews about this hotel that are good.. keep in mind anyone can post even EMPLOYEES and OWNERS.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 3.40)
- Cleanliness of Property: ... 1
- Quality of Property: ... 4
- Privacy and Quietness: ... 0
- Quality of Service: ... 2
- Courtesy and Hospitality of Staff: ... 2
- Accuracy of Website VS. Actual Experience: ... 1
- Food and Dining Experience: ... 5
- Price/Value of Property: ... 2
- Safety Factor (Did you feel safe at property): ... 10
- Quality of Beach (ranked closest beach if property is located off the beach): ... 7
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No
Destination Rankings: (Average Ranking = 7.25)
- Cleanliness of Destination/Island: ... 2
- Options of Activities in the Area: ... 9
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 9
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 6
- Price/Value of Destination (Does your dollar stretch?): ... 5
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
|
Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 4 |
Water Clarity ... 0 |
| Health of the Reef ... 8 |
Health of the Reef ... 0 |
| Overall Experience ... 8 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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