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Beaches Sandy Bay Traveler Review :: "Not worth the high price"

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Summary of All Property Reviews Ratings based on answers from a total of 6 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	9.33	Quality of Property	7.33
Privacy & Quietness	6.67	Quality of Service	7.67
Courtesy & Hospitality of Staff	8.33	Accuracy of Website (marketing hype) VS. Actual Experience	6.50
Food and Dining Experience	7.83	Price/Value of Property	7.50
Safety Factor (Did you feel safe at property)	9.67	Quality of Beach (ranked closest beach if property is located off the beach)	9.50
Total Property Score: 8.03 | Average Star Rating: 3.50 out of 5

• 83% (5 visitors of 6) said they would go back to Beaches Sandy Bay again.
• 67% (4 visitors of 6) said they would recommend Beaches Sandy Bay to friends.

Resort Deals from CheapCaribbean.com: View All Island Deals
Beaches Boscobel Resort And Golf Club Ultra All-Inclusive	Beaches Negril Resort And Spa Ultra All-Inclusive	Beaches Sandy Bay Ultra All-Inclusive	Breezes Montego Bay	Breezes Runaway Bay Resort	Club Ambiance, Runaway Bay

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This letter is regarding our recent trip/wedding at Sandy Bay Beaches in Negril, Jamaica, both good and bad
BAD
1. Upon arrival in Jamaica, we proceeded to the Beaches counter located in the airport. All room vouchers were given to the representative. There were only 4 rooms for 5 couples. All parties had to remain at the airport for 20-30 minutes while the problem was “SUPPOSEDLY” being rectified. (We booked over 9 months in advance)
2. From the airport, take your own bags to the shuttle. If not, the concierges will take your bags and will demand a tip, as was the case with our party. Be patient on the trip from the airport to the hotel. You’re looking at a good hour and a half to get from Montego Bay to the resort. The poverty along the way is distressing.
3. At the hotel, after the ordeal at the airport, we were delayed once more because the problem we initially encountered was not rectified. After waiting 20 more minutes, the four couples traveling with my wife and I received their room assignments and my wife and I had to wait an additional 30 minutes until a “room” was being cleaned.
4. We finally received our room and were “thrown” in a room with double beds, in corner of the hotel area, facing a road and work-out center. This was not acceptable for a couple who were going to get married at this resort!!!!!!!!!!!! Any time we had a problem, nobody ever gave us a straight answer. In talking to other couples, MANY, no lie, MANY of them had difficulties with the rooms. It seemed as though everyone we talked to had some sort of problem. We had problems with the T.V.s in both of the rooms we were given. The first had green people, and the second was faulty and had to be replaced.
5. As I understand, couples getting married on the resort receive a complementary bottle of Rum and a fruit basket. We never received this and when it was told to the manager in charge, the response received back was just a puzzled look!!!!!! Nothing was ever given to us. Our wedding itinerary was also placed in someone else’s room. We had to retrieve that from them. We did not receive this wedding information until late in the evening the night of our arrival which stated that we would meet with the wedding coordinator early the next morning.
6. Beaches has an exchange shuttle between Sandy Bay and Negril. There are not too many shuttles at night and when we went over on the 7:30 p.m. shuttle, we couldn’t get into a sit-down restaurant, so more buffet food.

GOOD
7. The wedding and subsequent reception after went off without any problems. In fact it was beautiful and well done/organized. I recommend not purchasing a picture package with the resort. Instead, work out something with the photographer. One thing you might want to be aware of if you are getting married there is that you will choose 1 complementary 5X7 photograph and purchase any additional photos for $10. each. We had 5 to choose from. When purchased, they enclosed them in an envelope and HOLE-PUNCHED the negatives that we did not purchase so we couldn’t reproduce them later. When we got home and wanted to enlarge our pictures, but we had a problem. The lady that hole-punched the pictures punched the wrong one, and we had to spend more money to digitally enhance the negative of the picture we bought that had a hole punched through it.
8. The food was excellent!!! However, if you go to a sit down place for dinner instead of the grill or buffet, do not expect to get drink orders too fast. They have nice employees, but in Jamaica there are two speeds…slow and slower. Not accustomed to that with a fast-paced lifestyle…it gets frustrating. It is also hard to remember when things open and close. You simply cannot get a drink at all hours of the day as the “all inclusive” makes it appear.
9. The grounds are clean and the people and the food at the Sundowner restaurant were fantastic. Reserve early

We will never go back to a Beaches or Sandals Resort and will not recommend it to anyone interested. Nothing but the wedding went well, I’m sorry to say. Not what we expected considering it is the quote “best-all-inclusive resort” 4 years in a row.” I’d like to have some input on the voting!!!

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 9
• Quality of Property: ... 6
• Privacy and Quietness: ... 7
• Quality of Service: ... 5
• Courtesy and Hospitality of Staff: ... 7
• Accuracy of Website VS. Actual Experience: ... 3
  
• Food and Dining Experience: ... 9
• Price/Value of Property: ... 8
  
• Safety Factor (Did you feel safe at property): ... 9
• Quality of Beach (ranked closest beach if property is located off the beach): ... 10

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No

• Cleanliness of Destination/Island: ... 3
• Options of Activities in the Area: ... 2
• Ease of Transportation (air, taxi, bus, shuttle): ... 3
• Quality of Beaches in the Area: ... 10
• Courtesy & Hospitality of Locals: ... 5
• Safety Factor (Did you feel safe in the Area): ... 9
  
• Local Restaurant Experience/Options: ... 5
• Price/Value of Destination (Does your dollar stretch?): ... 3
  

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