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Caribbean Village Playa Dorada Traveler Review :: "The Worst Hotel in the Caribbean!"

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Summary of All Property Reviews Ratings based on answers from a total of 3 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	5.00	Quality of Property	5.33
Privacy & Quietness	4.00	Quality of Service	6.00
Courtesy & Hospitality of Staff	7.00	Accuracy of Website (marketing hype) VS. Actual Experience	4.67
Food and Dining Experience	4.67	Price/Value of Property	5.00
Safety Factor (Did you feel safe at property)	6.00	Quality of Beach (ranked closest beach if property is located off the beach)	4.00
Total Property Score: 5.17 | Average Star Rating: 2.67 out of 5

• 33% (1 visitors of 3) said they would go back to Caribbean Village Playa Dorada again.
• 33% (1 visitors of 3) said they would recommend Caribbean Village Playa Dorada to friends.

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This trip was one disapointment after another!
To begin, our plane was about 3 hours late, due to weather. When we arrived in the middle of the night, we were put into a room, which did not resemble the room we thought we had booked online. We complained, the a/c did not work, there was no safe, as advertised {we found out later we had to purchase it at the desk}...and there were two doubles instead of two queens or one king sized bed! We were shuffled from room to room in the middle of the night by security who appeared to not understand us at all.
We finally settled into what I'd refer to as a 'sub-standard room.' There were no drawers to unpack into, we had to keep clothes in our bags. We did purchase a lock for the safe and put valuables in there. The french doors didn't lock, and there was a mysterious door which was locked on our side which we couldn't get them to tell us where it led to. We found our 4 nights later, in the middle of the night, when new guests got the next room and opened from their side thinking it was a closet!!! I was startled to wake up to a man staning in our room in the dead of night! We had to insist on them putting a dead-bolt on our side of the door. Even better? We discovered that on the bus ride over to the resort, our luggage had been pilfered through. Gifts we had actually brought for the Dominican people, were stolen fromt he side compartments of our luggage!
It gets better. There was one pool...not the three advertised, however it was very entertaining, probably the best spot to be as the activity staff were very outgoing and friendly.
The buffet was the same day in day out...I ate mostly pasta, bread and fruit for my entire stay as I questioned some of the other prepared foods.
The entertained relied upon the guests getting up on stage everynight and participating, there was no such thing as a relaxing show to watch.
The poolside shut-down early, and the night club which opened till 2am was a dingy lil tavern.
The snacks by the pool side were hotdogs and hamburgs and dried up fries. I did eat a burg the last day there before our flight and regretted it for the next 3 days. I spent the entire flight in the bathroom sick! 2 days in bed at home! The meat was undercooked, and I even question WHAT the meat was!
The inclusive activities were a joke!
The beach was a 10-15 min. walk away. No 700 metres as advertised. A tractor and wagon took you there, but the beach end designated for this resort was dirty and very untropical! All the nice pictures I took were from a afternoon walk we took to the other end of the beach! We were constantly stalked and harassed by venders the entire time at the ocean.
The day we left, our checkout was 1pm, our flight didn't leave till 10pm. We were told to put our luggage into a secure room by the front office until our bus came to take us to the airport. We felt SEMI confident in the fact that they had soooo much security there! A security helped us put our luggage into the room. I am confident that it was also this security guard who kept an eye out that we were a distance away in the pool....who also robbed our luggage for the second time while there!!! My I-Pod and other items were taken!!! I was sooo mad when I discovered that on the plane when I went to listen to some tunes! In fact, they even took the charger for it!
Just a further note. While we were there, a young couple had their room robbed and everything was taken! They were blamed for not having purchased a lock for the safe! But what about their luggage and belongings which wouldn't have fit in the safe, that were taken! We went back to our room that night and stayed there...afraid to leave for fear ours would also be robbed! The couple had the room key with them, and the doors were locked at the time of the occurance!One would wonder about how someone got in. I believe the staff at this resort are stealing from the guests!!!
We did manage to keep optomistic, and had a good time...mostly in part because the beer was inclusive...without it, I could never have managed to get through and entire week at this resort!
By the way. It was Expedia.ca who recommended this sub-standard resort, and over-advertised it to death as being ALOT more then what it actually is! Shame on them. I still am trying for a refund!
I'll be going back to Punta Cana next time!!!

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... Yes
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 2
• Quality of Property: ... 1
• Privacy and Quietness: ... 0
• Quality of Service: ... 4
• Courtesy and Hospitality of Staff: ... 6
• Accuracy of Website VS. Actual Experience: ... 1
  
• Food and Dining Experience: ... 2
• Price/Value of Property: ... 4
  
• Safety Factor (Did you feel safe at property): ... 1
• Quality of Beach (ranked closest beach if property is located off the beach): ... 1

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No

• Cleanliness of Destination/Island: ... 5
• Options of Activities in the Area: ... 3
• Ease of Transportation (air, taxi, bus, shuttle): ... 4
• Quality of Beaches in the Area: ... 4
• Courtesy & Hospitality of Locals: ... 7
• Safety Factor (Did you feel safe in the Area): ... 2
  
• Local Restaurant Experience/Options: ... 2
• Price/Value of Destination (Does your dollar stretch?): ... 5
  

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