El Cid La Ceiba Cozumel
Address: Carr. a Chankanaab km 4.5
Cozumel, Mexico
Tel: 52 (987) 87 20844
Fax: 52 (987) 87 20065
Email: cozumel@elcid.com.mx
URL: El Cid La Ceiba Cozumel
|
Type of Property: Hotel
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
|
Summary of All Property Reviews
Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
4.75 |
Quality of Property |
3.75 |
| Privacy & Quietness |
2.50 |
Quality of Service |
3.75 |
| Courtesy & Hospitality of Staff |
4.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
3.00 |
| Food and Dining Experience |
3.25 |
Price/Value of Property |
3.50 |
| Safety Factor (Did you feel safe at property) |
5.25 |
Quality of Beach (ranked closest beach if property is located off the beach) |
5.25 |
| Total Property Score: 3.90 | Average Star Rating: 2.00 out of 5 |
- 25% (1 visitors of 4) said they would go back to El Cid La Ceiba Cozumel again.
- 25% (1 visitors of 4) said they would recommend El Cid La Ceiba Cozumel to friends.
Stay AWAY
Traveler Review By: Anonymous from Chicago, Illnois
Date of Visit: August 2005
Stay at El Cid at your own risk!!! I had such high hopes for this vacation. My girlfriend and I were really looking forward to it but it was a true disaster in all respects. We were led to our room by a bellhop who practically ran down the halls with our luggage. We chased after him so we could get in the elevator before the doors closed. Our room smelled of mildew and mold. We complained at the desk and they moved us into another room. The second room was better. However, it did have cockroches in one of the bathrooms and the other bathroom leaked on our heads from toilet water in the above unit. We told them about the bugs and the manager asked me why I didn't like cockroaches. I think he was joking but it was hard to tell. The staff sprayed but never cleaned up the corpses. They remained the ENTIRE vacation even after we informed the manager that they were in the bathroom. The air conditioning unit in the hotel blows directly on your face when you sleep. The TV gets very poor reception.
WE ATE IN THE RESTAURANT ON MONDAY AFTERNOON IN THE RESORT. I ATE A SHRIMP BISQUE FOR LUNCH AND RECEIVED SEVERE FOOD POISIONING. I VOMETED FOR THREE DAYS. WHEN I TOLD THE MANAGER ABOUT THIS, HE SAID THAT THIS IS COMMON HERE. HE, ADMITTIDELY TOLD ME THAT HE GETS SICK HIMSELF IN HIS OWN RESTAURANT EVERY SIX MONTHS. HE OFFERED TO GIVE ME A GIFT CERTIFICATE TO ANOTHER RESTAURANT KNOWING I COULD NOT EAT-NO APPOLOGY OR ANYTHING. IN FACT, HE TOLD ME I HAD TO CALM DOWN OR HE WOULD NOT HELP ME.
Would not recommend this hotel to my worst enemy!! If you want a lousy time, go to El Cid. Please contact me at freemalo@hotmail.com if you want more information.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... Yes
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 1.70)
- Cleanliness of Property: ... 1
- Quality of Property: ... 2
- Privacy and Quietness: ... 1
- Quality of Service: ... 1
- Courtesy and Hospitality of Staff: ... 3
- Accuracy of Website VS. Actual Experience: ... 1
- Food and Dining Experience: ... 1
- Price/Value of Property: ... 1
- Safety Factor (Did you feel safe at property): ... 5
- Quality of Beach (ranked closest beach if property is located off the beach): ... 1
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No
Destination Rankings: (Average Ranking = 5.00)
- Cleanliness of Destination/Island: ... 4
- Options of Activities in the Area: ... 4
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 6
- Courtesy & Hospitality of Locals: ... 3
- Safety Factor (Did you feel safe in the Area): ... 6
- Local Restaurant Experience/Options: ... 5
- Price/Value of Destination (Does your dollar stretch?): ... 2
|
Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
|
Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 0 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 0 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... N/A |
Would you recommend diving here? ... N/A |
Add your comments about this review
View all El Cid La Ceiba Cozumel Reviews
|
Resources »
Add your comments about this review
