El Cozumeleno Beach Resort
Address: Playa Santa Pilar Km. 4.5 Cozumel, Mexico Tel: 011- 52 (987) 872-9530 Fax: 011- 52 (987) 872-9544 Email: reservas@elcozumeleno.com
URL: El Cozumeleno Beach Resort
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Mexico No. of Rooms/Units: 252
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Summary of All Property Reviews Ratings based on answers from a total of 8 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
9.12 |
Quality of Property |
9.12 |
| Privacy & Quietness |
8.25 |
Quality of Service |
9.75 |
| Courtesy & Hospitality of Staff |
9.75 |
Accuracy of Website (marketing hype) VS. Actual Experience |
8.88 |
| Food and Dining Experience |
8.38 |
Price/Value of Property |
9.75 |
| Safety Factor (Did you feel safe at property) |
9.75 |
Quality of Beach (ranked closest beach if property is located off the beach) |
9.38 |
| Total Property Score: 9.21 | Average Star Rating: 4.00 out of 5 |
- 88% (7 visitors of 8) said they would go back to El Cozumeleno Beach Resort again.
- 100% (8 visitors of 8) said they would recommend El Cozumeleno Beach Resort to friends.
 
Even Better Second Time Around...
Traveler Review By: Cecilia & Marcus from Hamilton Twp, NJ
Date of Visit: May 2004
We just returned from our trip. We were at the 'el coz' from May 1 through May 8. Our first time visit to the hotel was over 9 years ago and we loved it then. Second time around,was even better. Our room was in the 'new' section of the hotel on the 5th floor (1505). The view was spectacular. We were concerned about the noise by the pools, but did not have any issues, possibly because the hotel was only at 50% capacity. The staff work so hard to make you happy. Please don't forget to tip them. The bartenders Eduardo, David, Mateos and Jorge were great. They remembered all our names from the first time we met them. The waiters, the 'grill guy' and the maids were all terrific also--I even got the 'swan' shaped towels in my bathroom and a bow made on our bedspread. The food is 'ok', mostly buffet, lot of the same stuff everyday..but if you want a 'menu'..just ask, or you can make reservations in the sit down dinner restaurant--that was good too. The place is so clean, always being kept up. We had a problem with our toilet and staff fixed it immediately. Never had a problem with anyone stealing anything. We kept our camera out and nothing was touched. The only drawback was the crazy group from Texas. They were loud, drunk and obnoxious--for 35-45 year olds, they acted worse than Cancun spring breakers. Alot of the guests complained about them and they were almost thrown out of the resort. We were all thrilled when they left. If you want to raise hell, go to Cancun, but if you want to relax, enjoy the beach, pool, great snorkeling and meet nice people, go to the 'el coz'..wish we were still there...
Property Review 10 is best 1 is worst
Would you stay at this property again?: ... Yes
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 9.60)
- Cleanliness of Property: ... 10
- Quality of Property: ... 10
- Privacy and Quietness: ... 9
- Quality of Service: ... 10
- Courtesy and Hospitality of Staff: ... 10
- Accuracy of Website VS. Actual Experience: ... 10
- Food and Dining Experience: ... 8
- Price/Value of Property: ... 10
- Safety Factor (Did you feel safe at property): ... 9
- Quality of Beach (ranked closest beach if property is located off the beach): ... 10
Destination/Island Review 10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 9.38)
- Cleanliness of Destination/Island: ... 9
- Options of Activities in the Area: ... 10
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 10
- Safety Factor (Did you feel safe in the Area): ... 9
- Local Restaurant Experience/Options: ... 8
- Price/Value of Destination (Does your dollar stretch?): ... 10
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Snorkeling and Scuba Diving Rankings: Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 10 |
Water Clarity ... 0 |
| Health of the Reef ... 10 |
Health of the Reef ... 0 |
| Overall Experience ... 10 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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