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El Cozumeleno Beach Resort Traveler Review :: "Be Careful"

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El Cozumeleno Beach Resort - All Inclusive
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El Cozumeleno Beach Resort  

Address: Playa Santa Pilar Km. 4.5
Cozumel, Mexico
Tel: 011- 52 (987) 872-9530
Fax: 011- 52 (987) 872-9544
URL: El Cozumeleno Beach Resort

Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 252

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Summary of All Property Reviews
Ratings based on answers from a total of 8 reviews (All Reviews)
10 is best 1 is worst
White Space
Feature Ranking Feature Ranking
Cleanliness of Property 9.12 Quality of Property 9.12
Privacy & Quietness 8.25 Quality of Service 9.75
Courtesy & Hospitality of Staff 9.75 Accuracy of Website (marketing hype) VS. Actual Experience 8.88
Food and Dining Experience 8.38 Price/Value of Property 9.75
Safety Factor (Did you feel safe at property) 9.75 Quality of Beach (ranked closest beach if property is located off the beach) 9.38
Total Property Score: 9.21 | Average Star Rating: 4.00 out of 5
  • 88% (7 visitors of 8) said they would go back to El Cozumeleno Beach Resort again.
  • 100% (8 visitors of 8) said they would recommend El Cozumeleno Beach Resort to friends.

 This review gave 2 Suns out of 5 This review gave 2 Suns out of 5
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Be Careful
Traveler Review By: Anonymous from Michigan
Date of Visit: April 2007

Well, the dining room waitstaff was second to none. Thats about where the good comments end. We took 40 high school seniors here in April 2007 for Spring break and they behaved good under the circumstances. This hotel took our reservations a year early but at about the 5 month mark called our travel agent concerned about the amount of kids coming even though we had plenty of chaperones. security watched us like hawks. The food was tough to eat after the 3rd day and most went to town to eat. So much for the all inclusive. They had only 1 kind of beer and it was draft. Bottom shelf liquor unless you ask for something else, even though they proudly display all the good liquors.(watch them reach under the bar when mixing the drinks). Whoops, need more space to include everything. Lock items in safes in rooms. We had guests who had things missing from rooms. When trying to dispute charges upon check out, were told "we already charged it to your card" and then, "if you don't like it we can call the police, you are in Mexico now" Many in our party were ill and not sure if from the food or what. Birds fly around the dining area landing on tables and counters. Great!! The "disco and karoke" which was touted as a plus for the kids was a room of about 5 booths and four tables. Several said they wouldn't go back. Pluses were the location and the dive shop operator who was honest.

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