Reef Club Cozumel
Address: Carretera costera Sur Km 12.9
Cozumel, Mexico
Tel: (52) (987) 872-93-00
Fax: (52) (987) 872-93-15
Email: reservas@reefclubcozumel.com
URL: Reef Club Cozumel
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 306
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
6.71 |
Quality of Property |
6.21 |
| Privacy & Quietness |
6.43 |
Quality of Service |
5.14 |
| Courtesy & Hospitality of Staff |
6.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
5.36 |
| Food and Dining Experience |
3.86 |
Price/Value of Property |
5.57 |
| Safety Factor (Did you feel safe at property) |
7.43 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.14 |
| Total Property Score: 5.88 | Average Star Rating: 2.64 out of 5 |
- 57% (8 visitors of 14) said they would go back to Reef Club Cozumel again.
- 57% (8 visitors of 14) said they would recommend Reef Club Cozumel to friends.
Terrible
Traveler Review By: Andrew Neyman from Tulsa, Oklahoma
Date of Visit: April 2004
I have been to the Reef Club 4 times in the last 3 years. I have watched it go down hill. This trip has been the worst yet. The food was less then desirable and the customer service was pathetic. My family was treated with a complete lack of respect. I have received better service at a motel 6. It is with regret that I will no longer recommend this resort!!! Nor will I ever return to it.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 1.90)
- Cleanliness of Property: ... 3
- Quality of Property: ... 1
- Privacy and Quietness: ... 3
- Quality of Service: ... 1
- Courtesy and Hospitality of Staff: ... 1
- Accuracy of Website VS. Actual Experience: ... 1
- Food and Dining Experience: ... 1
- Price/Value of Property: ... 1
- Safety Factor (Did you feel safe at property): ... 3
- Quality of Beach (ranked closest beach if property is located off the beach): ... 4
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 7.50)
- Cleanliness of Destination/Island: ... 6
- Options of Activities in the Area: ... 9
- Ease of Transportation (air, taxi, bus, shuttle): ... 7
- Quality of Beaches in the Area: ... 9
- Courtesy & Hospitality of Locals: ... 7
- Safety Factor (Did you feel safe in the Area): ... 6
- Local Restaurant Experience/Options: ... 7
- Price/Value of Destination (Does your dollar stretch?): ... 9
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... Yes
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 10 |
Water Clarity ... 10 |
| Health of the Reef ... 7 |
Health of the Reef ... 7 |
| Overall Experience ... 8 |
Overall Experience ... 8 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... Yes |
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