Reef Club Cozumel
Address: Carretera costera Sur Km 12.9
Cozumel, Mexico
Tel: (52) (987) 872-93-00
Fax: (52) (987) 872-93-15
Email: reservas@reefclubcozumel.com
URL: Reef Club Cozumel
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 306
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
6.71 |
Quality of Property |
6.21 |
| Privacy & Quietness |
6.43 |
Quality of Service |
5.14 |
| Courtesy & Hospitality of Staff |
6.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
5.36 |
| Food and Dining Experience |
3.86 |
Price/Value of Property |
5.57 |
| Safety Factor (Did you feel safe at property) |
7.43 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.14 |
| Total Property Score: 5.88 | Average Star Rating: 2.64 out of 5 |
- 57% (8 visitors of 14) said they would go back to Reef Club Cozumel again.
- 57% (8 visitors of 14) said they would recommend Reef Club Cozumel to friends.
Would never go Back to this resort
Traveler Review By: Anonymous from USA
Date of Visit: February 2003
This trip was Feb Of 2004 Date of stay would only go to 2003
Paid to have a large group (over 20) to stay at the reef club. This place is terrible. Most of our guests had to go to the front desk just to get toilet paper.......this after tipping each maid $2 to $5 per day. Many people from our group left the Reef Club to go to a bar down on the beach and were willing to spend their own money just to get a drink with some booze in it. By the way wine is not included in this 'All Inclusive Resort' when you are in the resturants......What?? $22 a bottle what a joke! The staff at the resort likes to act like they dont speak english however when pressed they all speak it very well. They just dont want to help. I ended up having a discussion with the CEO on the property. He was very nice but very out of touch with the problems that currently exist at his resort! If I step foot on this property during the rest of my life it will be too soon!
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 3.40)
- Cleanliness of Property: ... 7
- Quality of Property: ... 2
- Privacy and Quietness: ... 6
- Quality of Service: ... 1
- Courtesy and Hospitality of Staff: ... 1
- Accuracy of Website VS. Actual Experience: ... 1
- Food and Dining Experience: ... 3
- Price/Value of Property: ... 2
- Safety Factor (Did you feel safe at property): ... 2
- Quality of Beach (ranked closest beach if property is located off the beach): ... 9
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No
Destination Rankings: (Average Ranking = 8.12)
- Cleanliness of Destination/Island: ... 5
- Options of Activities in the Area: ... 10
- Ease of Transportation (air, taxi, bus, shuttle): ... 10
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 6
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 10
- Price/Value of Destination (Does your dollar stretch?): ... 8
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... Yes
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 10 |
Water Clarity ... 0 |
| Health of the Reef ... 10 |
Health of the Reef ... 0 |
| Overall Experience ... 10 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... Yes |
Would you recommend diving here? ... N/A |
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