Reef Club Cozumel
Address: Carretera costera Sur Km 12.9
Cozumel, Mexico
Tel: (52) (987) 872-93-00
Fax: (52) (987) 872-93-15
Email: reservas@reefclubcozumel.com
URL: Reef Club Cozumel
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 306
Scuba Diving: Dive Resort / Dive Operator Onsite
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Summary of All Property Reviews
Ratings based on answers from a total of 14 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
6.71 |
Quality of Property |
6.21 |
| Privacy & Quietness |
6.43 |
Quality of Service |
5.14 |
| Courtesy & Hospitality of Staff |
6.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
5.36 |
| Food and Dining Experience |
3.86 |
Price/Value of Property |
5.57 |
| Safety Factor (Did you feel safe at property) |
7.43 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.14 |
| Total Property Score: 5.88 | Average Star Rating: 2.64 out of 5 |
- 57% (8 visitors of 14) said they would go back to Reef Club Cozumel again.
- 57% (8 visitors of 14) said they would recommend Reef Club Cozumel to friends.
People get a grip
Traveler Review By: CJ Warso from Smithfield, Virginia
Date of Visit: April 2007
All these reviewers need to get a grip. After six trips to Reef Club here is what's good and what's not. First what is good. If you're a diver the location is excellent. Most shops will pick you up at the dock saving you more than three HOURS of travel each day. Convenience of the all-inclusive is great. Pools are good and convenient. The rooms have all been redone since Wilma and are in good shape now. I had the opportunity to sample both a hotel room and Reef Regency suite. We were offered a hotel room to change and crash in when our room was'nt ready. Food is marginal in the main retaurant but the selection is wide enough that anyone can find something to make them satified. Upscale restaurant food (Robertos and Vista del Mar) is much better but not varied. Maintenance leaves a bit to be desired (Jacuzzis haven't worked for a couple of years) but the grounds staff works tirelessly to keep the place clean and beautiful. You're in the Carribean so expect flys, ants, salamaders etc crawling about....and yes don't believe any promise made unless it's in writing and then perhaps even not. The staff is not well trained and informed so the right hand rarely knows what the left is doing. and if they run out of the booze you want offer to go to another bar and get it for them and you'll shame them into action to resolve your issue. ..and how can you hate a place where the maids leave you with towel creatures on your bed....we had an elephant, turtle and bulldog during our stay.
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