Caribbean All Inclusives : Caribbean Hotels : Caribbean Resorts : Caribbean Rentals
Reef Club Cozumel Traveler Review :: "Charles and Kathleen Gennings"

---

F U L L     H O T E L     R E V I E W :     

---

Add your own Review Receive Review Updates Via Email View all Reef Club Cozumel Reviews

Receive updates of new hotel reviews: Email:

Summary of All Property Reviews Ratings based on answers from a total of 14 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	6.71	Quality of Property	6.21
Privacy & Quietness	6.43	Quality of Service	5.14
Courtesy & Hospitality of Staff	6.00	Accuracy of Website (marketing hype) VS. Actual Experience	5.36
Food and Dining Experience	3.86	Price/Value of Property	5.57
Safety Factor (Did you feel safe at property)	7.43	Quality of Beach (ranked closest beach if property is located off the beach)	6.14
Total Property Score: 5.88 | Average Star Rating: 2.64 out of 5

• 57% (8 visitors of 14) said they would go back to Reef Club Cozumel again.
• 57% (8 visitors of 14) said they would recommend Reef Club Cozumel to friends.

Resort Deals from CheapCaribbean.com: View All Island Deals

Allegro Cozumel

Add your comments about this review View Comments (0)

We just returned from our 11th trip from Cozumel and are so glad it was our 11th for had it been our first trip with the experience we had at the Reef Club it may have been our last. We took advantage of an Apple Square deal that put us at the Reef Club, we cringed when we heard where we were staying for we had heard a number of bad reviews. First we are wondering how did you get a 4 apple rating? The service at the bar was the worst we have ever seen, the bartenders literally stood with their backs toward the bar or they were eating behind the fruit drink machine or too busy visiting with each other. We had to ask for each and every drink or even glass to put it in and felt like we were bothering them. My husband went to the buffet in the morning to get me coffee and some juice for himself, did not have shoes on and was asked not to return without them. Dress code we understand, but when should this be such an issue when cats are roaming freely in and all about the restaurant??? The water in our room was of a dark yellow color, the toilet stained, no kleenix and half a roll of tissue. We literally let the shower run for 15mins before we had even luke warm water. Speaking of water we have never stayed anywhere there when bottled wasn't in the room, this was an all inclusive package but guess water wasn't on the list. Then of course there is the room, no hair dryer???????? Stained bedspread????? filthy fan?????? and then our Apple Rep let us know at the end of our stay we were supposed to have gotten a king size bed??????? The check in desk made us feel like we were putting them out by even entering the lobby. Let's see the spider bites are healing but they were more tolerable than the food poisoning I got which put me in bed for one whole day, missed a day of diving that was paid for, but then again it was a pretty perfect way to end a perfectly horrid stay at your resort. We plan on letting our travel agent know, in fact all ready have not to reccomend this property to anyone, we told as many people we could at the airport in Cozumel about the Reef Club and there is a Cozumel forem on the net that alot of people visit to get the worst and the best about Cozumel. We are in love with Cozumel, visit there as often as we can, never have we been treated so poorly, never have we been sick and never would we return to Reef Club. I would sincerely hope this review is in fact reviewed, we would love to hear from someone if any one there had that much curtesy.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 2
• Quality of Property: ... 2
• Privacy and Quietness: ... 1
• Quality of Service: ... 1
• Courtesy and Hospitality of Staff: ... 1
• Accuracy of Website VS. Actual Experience: ... 1
  
• Food and Dining Experience: ... 1
• Price/Value of Property: ... 1
  
• Safety Factor (Did you feel safe at property): ... 2
• Quality of Beach (ranked closest beach if property is located off the beach): ... 2

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes

• Cleanliness of Destination/Island: ... 5
• Options of Activities in the Area: ... 10
• Ease of Transportation (air, taxi, bus, shuttle): ... 9
• Quality of Beaches in the Area: ... 9
• Courtesy & Hospitality of Locals: ... 9
• Safety Factor (Did you feel safe in the Area): ... 9
  
• Local Restaurant Experience/Options: ... 9
• Price/Value of Destination (Does your dollar stretch?): ... 9
  

Hotels by Expedia.com: Find more hot deals in Cozumel Mexico.
Cozumel El Cozumeleno Beach Resort	Cozumel Fiesta Americana Dive Resort	South of San Miguel Villablanca Garden Beach Hotel	Cozumel Occidental Allegro Cozumel	Northern Hotel Zone Coral Princess Hotel and Resort	Northern Hotel Zone Melia Cozumel Golf & Beach Resort

	Web www.caribbeanmag.com

Cozumel Mexico Links

Island Home | Hotels & Resorts | Hotel Reviews | Maps | Weather | Forums | Island Facts | Attractions | Restaurants | Restaurant Reviews | Island Directory | Island Articles | Travel Tips | Hotel Reservations | Car Rentals | User Photo Galleries | Dive Resorts | Travel Deals