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Portofino Resort Traveler Review :: "Portofino has changed"

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Summary of All Property Reviews Ratings based on answers from a total of 3 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	6.00	Quality of Property	7.00
Privacy & Quietness	4.67	Quality of Service	5.00
Courtesy & Hospitality of Staff	4.33	Accuracy of Website (marketing hype) VS. Actual Experience	4.00
Food and Dining Experience	5.00	Price/Value of Property	4.33
Safety Factor (Did you feel safe at property)	7.33	Quality of Beach (ranked closest beach if property is located off the beach)	4.33
Total Property Score: 5.20 | Average Star Rating: 2.33 out of 5

• 33% (1 visitors of 3) said they would go back to Portofino Resort again.
• 33% (1 visitors of 3) said they would recommend Portofino Resort to friends.

Add your comments about this review View Comments (1)

We have been coming here since Portofino was built.I've sent friends and employees down for years.Our room wasn't ready until 5pm.I was told thats the new time.A good time to tell us that is when we are planning our trip so we don't have to kill two hours.I paid for a 3 bedroom and got a 2 1/2 (a daybed),I paid for a king size bed and got a double or queen,I asked to have the safe fixed and the guy left saying it worked but it still doesn't,the private beach is a joke.Now there are 3 rows of chairs,parties and loud music so enjoying the beach was out.The pool is so full they made my 11 year old son remove a small float to make room for people (same float he used here last year).This used to be a 5 star resort that my family could relax in.If something doesn't change it will be a 2.It seems to be overbuilt.The service around the pool is very slow and they just do not seem to want to be working here.When we leave tuesday morning we will not be back.Everything at Portofino has changed.Its a shame.We looked so foward to this each summer.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... Yes
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 1
• Quality of Property: ... 7
• Privacy and Quietness: ... 0
• Quality of Service: ... 1
• Courtesy and Hospitality of Staff: ... 1
• Accuracy of Website VS. Actual Experience: ... 2
  
• Food and Dining Experience: ... 2
• Price/Value of Property: ... 1
  
• Safety Factor (Did you feel safe at property): ... 2
• Quality of Beach (ranked closest beach if property is located off the beach): ... 1

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... No
Would you recommend this destination/island to your friends?: ... No

• Cleanliness of Destination/Island: ... 7
• Options of Activities in the Area: ... 6
• Ease of Transportation (air, taxi, bus, shuttle): ... 7
• Quality of Beaches in the Area: ... 9
• Courtesy & Hospitality of Locals: ... 9
• Safety Factor (Did you feel safe in the Area): ... 6
  
• Local Restaurant Experience/Options: ... 8
• Price/Value of Destination (Does your dollar stretch?): ... 5
  

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