Sunset Beach Studios
Address:
Malmok, Aruba
Tel: (297) 586-3940
Fax: (297) 586-1149
Email: info@aruba-apartments.com
URL: Sunset Beach Studios
|
Type of Property: Hotel
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Aruba
|
Summary of All Property Reviews
Ratings based on answers from a total of 1 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.00 |
Quality of Property |
7.00 |
| Privacy & Quietness |
0.00 |
Quality of Service |
8.00 |
| Courtesy & Hospitality of Staff |
9.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
9.00 |
| Food and Dining Experience |
7.00 |
Price/Value of Property |
10.00 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.00 |
| Total Property Score: 7.40 | Average Star Rating: 5.00 out of 5 |
- 100% (1 visitors of 1) said they would go back to Sunset Beach Studios again.
- 100% (1 visitors of 1) said they would recommend Sunset Beach Studios to friends.
|
LAST MINUTE OFFERS from CheapCaribbean.com: View All Island Deals
|
$1419.00
Book by: Jul 27, 2008
|
|
$799.00
Book by: Jul 27, 2008
|
|
$1229.00
Book by: Jul 24, 2008
|
|
$999.00
Book by: Jul 27, 2008
|
|
$989.00
Book by: Jul 29, 2008
|
|
$699.00
Book by: Jul 30, 2008
|
|
poor management skills
Traveler Review By: Anonymous from East Lansing, Michigan
Date of Visit: March 2006
Because of their management skills, we would suggest that you don’t stay at the Sunset Beach Studios
We were very excited to take our first vacation in two years and chose the Sunset Beach Studios. On their suggestion, to accommodate my wife, me and our two and four year old boys, we upgraded to one of their larger suites. The room was clean and suited our needs well. They suggest that you keep the windows open to get the fresh breeze, however the screens were torn and I ended up with 25 mosquito bites on the first night. We kept the windows closed from then on and used the air conditioning.
Our bad experience began on our fourth day, when they told us that we had to move rooms because of a double booking. They were not apologetic and caught us unaware at the pool. From discussions with one of their long staying guests (whom we came to like), we knew that it was his daughter and family that was to stay in our suite. The manager told us that we could take it up with him if we wanted to stay in the room- great management skills! We didn’t want to put our new friend, out so we decided to move.
Rather than move on the last day of our vacation, we asked if we could move a day early. They had a smaller apartment which we took. I spoke with the owner JP and let him know that we were not pleased with having to move. He offered to open the room next door so we could have two rooms. I told him then that this took “some of the sting” out of our move but we were still not happy. Regardless, we ended up spending three hours moving rooms during our vacation. This meant that our planned afternoon in downtown Oranjestad did not happen on this vacation. This was the first time that we had ever unpacked all our luggage on a trip, but for the last two days of our vacation we had to search through our luggage to find things. The new room did not have near the amenities of the larger room and the air conditioning unit was very noisy.
The kicker was when we went to check out and we were asked to pay the full price for the larger suite that we were in at the start of our vacation. They felt they did us a favor by giving us two smaller apartments. I told them I was only going to pay the rate for the smaller room. They came back by saying that I would have to pay the rate for stays less than 6 days in the smaller apartment, an extra $40. I again told them that I was not going to pay that rate and they conceded. Can you imagine having to barter for what you deserve on your vacation! They even had the nerve to say that they had emailed us about the change. We checked and they did not. They also said that we said that we were happy to move! Just what someone wants to do on their vacation!
This ordeal left us leaving Aruba very upset. Aruba is a great place and we would highly suggest going there, but buyer beware when it comes to Sunset Beach Studios.
Add your comments about this review
View all Sunset Beach Studios Reviews
|
Resources »
Add your comments about this review
