Occidental Grand Aruba
Address:
Palm Beach, Aruba
Tel: ( 297 ) 864 500
Fax: ( 297 ) 863 191
Email: gmite@arcmiami.allegroresorts.com
URL: Occidental Grand Aruba
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Aruba
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Summary of All Property Reviews
Ratings based on answers from a total of 1 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
3.00 |
Quality of Property |
7.00 |
| Privacy & Quietness |
0.00 |
Quality of Service |
2.00 |
| Courtesy & Hospitality of Staff |
2.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
2.00 |
| Food and Dining Experience |
5.00 |
Price/Value of Property |
2.00 |
| Safety Factor (Did you feel safe at property) |
9.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.00 |
| Total Property Score: 3.80 | Average Star Rating: 2.00 out of 5 |
- 0% (0 visitors of 1) said they would go back to Occidental Grand Aruba again.
- 0% (0 visitors of 1) said they would recommend Occidental Grand Aruba to friends.
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Read before you book!
Traveler Review By: Anonymous from New Jersey
Date of Visit: June 2008
My family hosted a wedding at the occidental. I am a seasoned traveler and was GREATLY disappointed with this all-inclusive. The food was ok, the property lovely and nicely maintained. However, the attitude of the management was awful. We booked an ocean view room yet received only a partial ocean view (you actually had to go out on the balconey and turn to see the ocean). When we complained we were told the manager would call. We called everyday and never received a return phone call. Once, when I called at 9:00 am, I was told "the manager is sleeping".
This happened repeatedly to our family. An easily addressed issue (ex: a safe malfunctioning) would turn into a knock down drag out fight with no resolution.
One of our family memebers did not have their room cleaned for 5 days even though they repeatedly called both the front desk and housekeeping regarding the matter.
I would never recommend this hotel.
Property Review
10 is best 1 is worst
Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way
Property Service Rankings: (Average Ranking = 3.80)
- Cleanliness of Property: ... 3
- Quality of Property: ... 7
- Privacy and Quietness: ... 0
- Quality of Service: ... 2
- Courtesy and Hospitality of Staff: ... 2
- Accuracy of Website VS. Actual Experience: ... 2
- Food and Dining Experience: ... 5
- Price/Value of Property: ... 2
- Safety Factor (Did you feel safe at property): ... 9
- Quality of Beach (ranked closest beach if property is located off the beach): ... 6
Destination/Island Review
10 is best 1 is worst
Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes
Destination Rankings: (Average Ranking = 6.50)
- Cleanliness of Destination/Island: ... 8
- Options of Activities in the Area: ... 6
- Ease of Transportation (air, taxi, bus, shuttle): ... 8
- Quality of Beaches in the Area: ... 8
- Courtesy & Hospitality of Locals: ... 6
- Safety Factor (Did you feel safe in the Area): ... 8
- Local Restaurant Experience/Options: ... 5
- Price/Value of Destination (Does your dollar stretch?): ... 3
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Snorkeling and Scuba Diving Rankings:
Did you
Snorkel during your trip? ... No
Did you Scuba Dive during your trip? ... No
10 is best 1 is worst |
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Snorkeling Ratings |
Scuba Diving Ratings |
| Water Clarity ... 0 |
Water Clarity ... 0 |
| Health of the Reef ... 0 |
Health of the Reef ... 0 |
| Overall Experience ... 0 |
Overall Experience ... 0 |
| Would you recommend snorkeling here? ... N/A |
Would you recommend diving here? ... N/A |
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