Sandals Antigua Resort
Address:
St. Johns, Antigua
Tel: 1-888-SANDALS
Fax:
Email: jamaica@all-inclusive.com
URL: Sandals Antigua Resort
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Antigua
No. of Rooms/Units: 193
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Summary of All Property Reviews
Ratings based on answers from a total of 1 reviews (All Reviews)
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
10.00 |
Quality of Property |
10.00 |
| Privacy & Quietness |
0.00 |
Quality of Service |
1.00 |
| Courtesy & Hospitality of Staff |
1.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
10.00 |
| Food and Dining Experience |
4.00 |
Price/Value of Property |
10.00 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
10.00 |
| Total Property Score: 6.60 | Average Star Rating: 2.00 out of 5 |
- 0% (0 visitors of 1) said they would go back to Sandals Antigua Resort again.
- 0% (0 visitors of 1) said they would recommend Sandals Antigua Resort to friends.
Not Quite as Expected
Traveler Review By: Anonymous from western NY
Date of Visit: December 2007
I have heard for years that Sandals quality is phenomenal and was really looking forward to finally getting to stay at one. I thought this property was gorgeous. The beach was pristine and the overall ambiance was everything we expected. However, the service was quite lacking which was a huge disappointment and quite a nuisance at times. Some examples: 1) Drinks at the main pool bar were slow... you would order and the staff would stack cups before getting around to making your drink. 2) Every morning presented a challenge to find beach towels. This was especially annoying because we went diving each morning and the boat left at 8:00. Even the "watersports" desk didn't have towels delivered in time for when the dive boat was leaving 3) On the last 2 of our 5 day trip, none of the watersports equipment was available for use because they didn't have a rescue boat available on the property. 4)Reservations for dinner were impossible to get, so we either ate at 6:30 wherever we could get in, or waited in lines at the "no reservations required places" 5) During turn down service, the maid fumigated our room. When we would go to turn in for the night, it was like walking into a cloud of Raid. One night we went back out, because it was so unpleasant. We complained about this and were told it wasn't customary practice and on the 3rd night it stopped.
It seems that with the new addition, they haven't yet figured out how to add enough staff to cover the increased guest count. People we met who have been to other Sandals said not to judge them based on this one.
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