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Sandals Antigua Resort Traveler Review :: "Sandals Antigua: veiled mediocrity at a 5-star price"

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Sandals Antigua Resort - All Inclusive
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Sandals Antigua Resort  

Address:
St. Johns, Antigua
Tel: 1-888-SANDALS
Fax:
Email: jamaica@all-inclusive.com
URL: Sandals Antigua Resort

Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Antigua
No. of Rooms/Units: 193

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Summary of All Property Reviews
Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst
White Space
Feature Ranking Feature Ranking
Cleanliness of Property 6.50 Quality of Property 7.25
Privacy & Quietness 0.00 Quality of Service 4.25
Courtesy & Hospitality of Staff 4.00 Accuracy of Website (marketing hype) VS. Actual Experience 6.75
Food and Dining Experience 4.50 Price/Value of Property 6.25
Safety Factor (Did you feel safe at property) 7.50 Quality of Beach (ranked closest beach if property is located off the beach) 7.25
Total Property Score: 5.42 | Average Star Rating: 3.75 out of 5
  • 50% (2 visitors of 4) said they would go back to Sandals Antigua Resort again.
  • 75% (3 visitors of 4) said they would recommend Sandals Antigua Resort to friends.


 This review gave 2 Suns out of 5 This review gave 2 Suns out of 5
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Sandals Antigua: veiled mediocrity at a 5-star price
Traveler Review By: Anonymous from Fairfax, VA
Date of Visit: April 2007

My wife and I just returned from our honeymoon at Sandals “Grande” Antigua (April 2007) and, believe me, there is nothing grand about it. I will not go on and on but please DO NOT book your vacation here. The way I describe this resort is “veiled mediocrity”. Their grounds and their website are terrific (the veils) but the service and overall experience was much less than we expected. The website had us so excited before our trip but when I look at it now it’s just a joke. It is criminal for them to use words like 5-star. We know 5-star and this was average at best. The service is simply bad. I mean almost mean. We did not get one smile all week. To get a drink from a bartender was like asking for a miracle. They even ran out of towels at the beach. How does that happen? I think the staff must be trained to always say hello to guests in the hallways and along the paths, so what you get is a mumbled sarcastic greeting from someone wearing a scowl on their face as they quickly pass you by. Just one more thing, we even paid for concierge service and we still did not get one single dinner reservation that we requested. We would call as early as possible (8am of the day before) and we were still given 9:15 reservations. Not good. For this kind of money you can do much much better. Good luck on your future vacations!






































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Re: Sandals Antigua: veiled mediocrity at a 5-star price - by: amy
I agree. I would suggest the St. Lucia Resort. The people at St. Lucia are so much nicer and seem to love their jobs. The island of Antigua is very pretty but service of employess are not great. Something needs to be done before they Ruin the Sandals All Inclusive name.

Re: Sandals Antigua: veiled mediocrity at a 5-star price - by: Jan
Was wondering where you have stayed before that offered a "real" 5 star. My husband and I are looking for that perfect vacation and we don't want to spend the money like we did before only to be disappointed again. Went to Sandal Negril, and was somewhat disappointed. Beach was great, but the room lacked big time. Food was pretty good, but we were surpose to go to Sandals whitehouse and it closed for renevations, so we were told. To make a long story short, where is that perfect 5 star all inclusive for couples vacation. Was wondering if you had any advice. Thanks a bunch.


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