Sandals Antigua Resort
Address: St. Johns, Antigua Tel: 1-888-SANDALS Fax: Email: jamaica@all-inclusive.com
URL: Sandals Antigua Resort
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Type of Property: All Inclusive Beach Location: Beach Front (Directly on Beach/Water Front) Island: Antigua No. of Rooms/Units: 193
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Summary of All Property Reviews Ratings based on answers from a total of 4 reviews (All Reviews)
10 is best 1 is worst |
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| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
6.50 |
Quality of Property |
7.25 |
| Privacy & Quietness |
0.00 |
Quality of Service |
4.25 |
| Courtesy & Hospitality of Staff |
4.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
6.75 |
| Food and Dining Experience |
4.50 |
Price/Value of Property |
6.25 |
| Safety Factor (Did you feel safe at property) |
7.50 |
Quality of Beach (ranked closest beach if property is located off the beach) |
7.25 |
| Total Property Score: 5.42 | Average Star Rating: 3.75 out of 5 |
- 50% (2 visitors of 4) said they would go back to Sandals Antigua Resort again.
- 75% (3 visitors of 4) said they would recommend Sandals Antigua Resort to friends.

Sandals Antigua: veiled mediocrity at a 5-star price
Traveler Review By: Anonymous from Fairfax, VA
Date of Visit: April 2007
My wife and I just returned from our honeymoon at Sandals “Grande” Antigua (April 2007) and, believe me, there is nothing grand about it. I will not go on and on but please DO NOT book your vacation here. The way I describe this resort is “veiled mediocrity”. Their grounds and their website are terrific (the veils) but the service and overall experience was much less than we expected. The website had us so excited before our trip but when I look at it now it’s just a joke. It is criminal for them to use words like 5-star. We know 5-star and this was average at best. The service is simply bad. I mean almost mean. We did not get one smile all week. To get a drink from a bartender was like asking for a miracle. They even ran out of towels at the beach. How does that happen? I think the staff must be trained to always say hello to guests in the hallways and along the paths, so what you get is a mumbled sarcastic greeting from someone wearing a scowl on their face as they quickly pass you by. Just one more thing, we even paid for concierge service and we still did not get one single dinner reservation that we requested. We would call as early as possible (8am of the day before) and we were still given 9:15 reservations. Not good. For this kind of money you can do much much better. Good luck on your future vacations!
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