Royal Antiguan Resort
Address:
Antigua
Tel: 954.382.4565
Fax: 954.382.4483
Email: res@eliteislandresorts.com
URL: Royal Antiguan Resort
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Antigua
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BAD CUSTOMER SERVICE (RECEPTION HELEN)
Traveler Review By: Anonymous from Toronto, Canada
Date of Visit: August 2006
This hotel holds about 2000 people, and there were only three of us!!! that's it. This place was deserted..We went "european" which means you pay for your food...you would think that they would offer you a "free" coffee...NO ! I had to pay $2.14usd, for a coffee that tasted like dirt!! Our first night stay was horrible, we were about to go to bed and realized that the bed sheets were still dirty from whom ever slept there before!!! to top things off the rooms smelt like mould! and the pool!!! was all "rust" . What I do know is that this Hotel needs a BIG face lift, about 15million dollars worth. What I can say is that, there is a new owner, and things will change, it's a beautiful location with gorgeous beaches, if this place gets a facelift, I would re-consider going back..But only if they make the changes and train their staff to have better customer service skills.
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