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Grand Oasis Riviera Maya Traveler Review :: "So So"

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Summary of All Property Reviews Ratings based on answers from a total of 12 reviews (All Reviews) 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	9.00	Quality of Property	8.25
Privacy & Quietness	7.92	Quality of Service	8.50
Courtesy & Hospitality of Staff	8.42	Accuracy of Website (marketing hype) VS. Actual Experience	7.58
Food and Dining Experience	7.17	Price/Value of Property	8.50
Safety Factor (Did you feel safe at property)	9.83	Quality of Beach (ranked closest beach if property is located off the beach)	9.75
Total Property Score: 8.49 | Average Star Rating: 3.50 out of 5

• 75% (9 visitors of 12) said they would go back to Grand Oasis Riviera Maya again.
• 83% (10 visitors of 12) said they would recommend Grand Oasis Riviera Maya to friends.

Add your comments about this review View Comments (0)

I'll start with the good and then move to the less good.

One the plus side, the facility is very nice, with decent rooms. Building E has no view, but its still convenient to everything. The snorkling right off the beach is really, really good, and the location of the resort makes it an easy trip to several of the good local sites. I visited Chichen Itza and several cenotes and had a FABULOUS time. Highly recommend the 'Cancun Lines' tours. The tour agency that booked our trip also sent an agent to help us book side trips (Gogo Travel / Olympus tours). These folks were good. The food was fine. If you decide to travel on your own, you can rent a car, but if I suggest avoiding the resort taxis. If you go to the main road outside the resort, there are vans which will move you from place to place for roughly $2 a person.

On the minus side, the resort is a fairly long trip from the airport. Our group was 6 people, and travel times ranged from just over 1 hour to 2.5 hours on a van. Oasis Akumal is also a resort that clearly caters to Europeans, not Americans. I didn't find them to be openly rude, but for the most part they kept to themselves and ignored the few of us that were there. I was told that there are certain parts of the resort and beach that the Europeans consider 'European Only', which we ignored. The staff was ok, but the woman who handled tours and such for the resort was unpleasant. The drinks were not good and the bartenders were not particularly friendly. Making any kind of phone call (even local) is very difficult and costly. US calling cards don't seem to work, nor do cellphones. There were several instances of woman going topless on the beach (fairly normal for Europeans)which didn't offend me, but perhaps would not have been good for families.

Property Review
10 is best 1 is worst

Would you stay at this property again?: ... No
Would you recommend this property to your friends?: ... No
In your opinion, how would you classify the "style" of this property: ... Family Oriented
Possible Anwswers: Family Oriented, Couples Oriented, Mixed/Diverse in a Good Way, Mixed/Diverse in a Bad Way

• Cleanliness of Property: ... 9
• Quality of Property: ... 9
• Privacy and Quietness: ... 6
• Quality of Service: ... 5
• Courtesy and Hospitality of Staff: ... 3
• Accuracy of Website VS. Actual Experience: ... 5
  
• Food and Dining Experience: ... 5
• Price/Value of Property: ... 5
  
• Safety Factor (Did you feel safe at property): ... 8
• Quality of Beach (ranked closest beach if property is located off the beach): ... 8

Destination/Island Review
10 is best 1 is worst

Would you visit this destination/island again?: ... Yes
Would you recommend this destination/island to your friends?: ... Yes

• Cleanliness of Destination/Island: ... 8
• Options of Activities in the Area: ... 10
• Ease of Transportation (air, taxi, bus, shuttle): ... 9
• Quality of Beaches in the Area: ... 9
• Courtesy & Hospitality of Locals: ... 9
• Safety Factor (Did you feel safe in the Area): ... 9
  
• Local Restaurant Experience/Options: ... 7
• Price/Value of Destination (Does your dollar stretch?): ... 9
  

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