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Bugaloos Conch House: In The Turks and Caicos
Bugaloos Conch House - MOST AWFUL FOOD AND SERVICE!!
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Reviewer: Member Info (From: NY, NY)
Date Submitted: 06-02-2006
Date of Visit: January 0
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Reviewer Rating: 
Review: MOST AWFUL FOOD AND SERVICE!!
There are many fantastic restaurants in Turks & Caicos but BANANA BOAT was one of the WORST! The service was most awful. The waitress could barely speak or read. AND THIS IS AN ENGLISH SPEAKING COUNTRY....Turks/Caicos is British! She was slow and cannot speak properly or read well.......so when she took the orders for our party of 8, she wrote every single order down INCORRECTLY after it had been repeated THREE TIMES EACH. Of course, given that she has severe problems ( not sure whether it was a learning disability or mental) 6 of the 8 orders arrived totally INCORRECTLY. She did not apologize and just looked at us baffled and smiled........now, two had their meals while the other 6 waited another 30 minutes.and then only 4 orders came back correctly but we were too annoyed and too hungry to wait again. STILL NO APOLOGY- just looked at us as if we were nuts! After all this, we forgot about any dessert and asked for the bill,....this took another 45 mins for her add it up and of course, we expected mistakes given how the orders arrived to most of us (INCORRECTLY).......tons of mistakes on the check. SO IF YOU ARE DUMB ENOUGH TO GO TO BANANA BOAT, YOU HAD BETTER REVIEW YOUR BILL 5 times! Then, of course you had to wait another 30 mins to get the correct check. WE ARE VERY PATIENT but to wait 2 hrs to get 6 of the 8 orders incorrectly and then to have to wait another hour to get a correc bill was ridiculous......... And BEWARE OF THE TOILETS.....if you dare to venture out on the ramp to get to one. MOST WOMEN WHO WERE THERE THAT NGIHT...other parties came back and decided not to go..........as we eventually did.......very dangerous location in the dark - along a ramp- on the water..... ALL THIS WOULD HAVE BEEN OK IF THE FOOD WAS GOOD or if SOMEONE COULD EVEN OFFER AN APOLOGY. The food was the worst and the SERVICE WAS HORRENDOUS and RUDE!!!
ALL THE OTHER RESTAURANTS IN TURKS WERE GREAT! Great service, Great people and food and ambiance and for the price, it was reasonable.
Too bad, I cannot say the same or anything positive about BANANA BOAT!
Price: US$11-20
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