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La Paloma Guest House Hotel & Resort Reviews

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La Paloma Guest House


Address:
Ceiba, Puerto Rico
Tel: (787) 885-4040
Fax:
Email: lapaloma@coqui.net
URL: La Paloma Guest House

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Type of Property: Hotel
Beach Location: Off Beach (Tropical Setting)
Island: Puerto Rico
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Summary of All Property Reviews for: La Paloma Guest House
Ratings based on answers from a total of 1 reviews
10 is best 1 is worst
White Space
Feature Ranking Feature Ranking
Cleanliness of Property 3.00 Quality of Property 2.00
Privacy & Quietness 10.00 Quality of Service 1.00
Courtesy & Hospitality of Staff 1.00 Accuracy of Website (marketing hype) VS. Actual Experience 8.00
Food and Dining Experience 1.00 Price/Value of Property 1.00
Safety Factor (Did you feel safe at property) 5.00 Quality of Beach (ranked closest beach if property is located off the beach) 1.00
Total Property Score: 3.30 out of 10 | Average Star Rating: 1.00 out of 5
  • 0% (0 visitors of 1) said they would go back to La Paloma Guest House again.
  • 0% (0 visitors of 1) said they would recommend La Paloma Guest House to friends.

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Start of Individual Reviews: Receive Review Updates Via Email

 This review gave 1 Suns out of 5
terrible experience
By: Anonymous from new york,ny
Date of Visit: February 2005
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View Comments (1)

The proprietess at La Paloma Resort seemed to be a caring maternal woman until the time for payment came. She preferred cash and as I did not have cash on me, my partner gave her a debit card and we were told there would only be a hold for $325.00 if we could get her cash the following day. Well I paid her the cash the following day and she said she would reverse the debit card transaction. It is now over 2 months later and she has not reimbursed us. she has told us that her accountant did so but the money never showed up in my partner's account. Everytime i have called I have gotten the runaround. Last week she said she mailed it, it hasn't arrived. I can't believe this was happening b/c she seemed so genuine. I have now filed complaints with the BBB of SE Florida and the Caribbean and my bank was investigating this matter for fraud but just told me b/c i dont have a receipt for the cash transaction, i will not recover my money. I have been so upset by this it has ruined the memories of our trip to Puerto Rico. I would NEVER return to this place.

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