Iberostar Tucan  |
Address: Avda. Xaman-Ha, Lote Hotelero Nș 2
Playa del Carmen, Mexico
Tel: 52-984-8772000
Fax: 52-984-8730424
Email: sales@iberostar-hotels.com
URL: Iberostar Tucan
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Type of Property: All Inclusive
Beach Location: Beach Front (Directly on Beach/Water Front)
Island: Mexico
No. of Rooms/Units: 350
Scuba Diving: Dive Resort / Dive Operator Onsite
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 CheapCaribbean.com Reservations - Playa del Carmen Resort Deals
Expedia.com Reservations - Playa del Carmen Resorts
Summary of All Property Reviews for: Iberostar Tucan
Ratings based on answers from a total of 2 reviews
10 is best 1 is worst |
 |
| Feature |
Ranking |
Feature |
Ranking |
| Cleanliness of Property |
8.50 |
Quality of Property |
8.50 |
| Privacy & Quietness |
7.50 |
Quality of Service |
9.00 |
| Courtesy & Hospitality of Staff |
9.00 |
Accuracy of Website (marketing hype) VS. Actual Experience |
6.00 |
| Food and Dining Experience |
7.50 |
Price/Value of Property |
7.00 |
| Safety Factor (Did you feel safe at property) |
10.00 |
Quality of Beach (ranked closest beach if property is located off the beach) |
6.50 |
| Total Property Score: 7.95 out of 10 | Average Star Rating: 4.50 out of 5 |
- 50% (1 visitors of 2) said they would go back to Iberostar Tucan again.
- 50% (1 visitors of 2) said they would recommend Iberostar Tucan to friends.
Start of Individual Reviews: Receive Review Updates Via Email
We Loved Tucan, an All Inclusive Paradise In Paradise
By: JonPhelps from United Kingdom
Date of Visit: September 2006
We have just returned from Iberostar TucanQuetzal and this is a top quality, impeccably clean, all-inclusive resort situated in Playacar. Playacar is a short taxi ride from Playa Del Carmen and is really convenient for various excursions both inland and to the Island of Cozumel.
The Hotel is amazing; the army of staff work so hard for the guests and nothing is ever too much trouble. We even got a free complimentary drink on arrival. The smiles and friendly welcoming atmosphere lasted from the moment we arrived to the moment we departed.
With comprehensive daily entertainment programmes there is always lots to do for adults and children alike if you want it. The evening entertainment is 1st class. It is varied, fun and professionally presented. The many bars and restaurants mean you can be fed and watered pretty much 24hrs a day. Mascara, a nightclub located on the edge of the resort is an excellent place to dance until the small hours. Of surprise to me was that the music does not seem to travel outside!
Great accommodation, the rooms are very spacious and well equipped with cable television and a mini-bar. With the high quality landscaping around the hotel complex a good balcony view is almost guaranteed.
The food and service in the restaurants is second to none. The international buffet restaurants and snack bar cater for almost every taste. The five themed restaurants (of which you are entitled to dine in a fixed number of evenings) give this hotel a unique atmosphere and provide dining variety throughout the stay. I would recommend you book these early, as they are popular. The Japanese restaurant is a top evening experience with fresh meat, fish, vegetables and rice cooked in front of you in a fun and impressive way.
The waitresses around the many bars continually look after your needs both day and night. You will never go thirsty here. The bar staff will prepare any drink you can describe. We would highly recommend a black kamikaze in the Tucan lobby bar.
For lazy days in the sun there are ample sun chairs both around the pools and on the beach. During the heat of the day the main pool is both large and welcoming. The beach is clean with golden sands. A gentle sandy slope takes you into the warm and clear turquoise Caribbean waters. Situated just off the beach you will find the all-inclusive watersports and the resident PADI dive centre.
Free for guest use, the hotel Spa facility includes both Jacuzzi's and steam rooms. Other Spa services come at a cost. The Gym is adequately equipped but not air-conditioned.
As a guest in this 5 Star Iberostar hotel it entitles you to use the other two hotels in the group during your stay. One hotel is situated further north, closer to Cancun and the second on the Island of Cozumel.
Our party of six and a half had a wonderful time during our two week stay. We had absolutely no complaints and cannot understand why this hotel has received a few bad reviews. Of all the hotels I have personally been to, this is the only I will plan to return too in the future.
Thanks for a great time Iberostar!
The Crockers', Phelps, Ross and Reeds'.
This reviewer did not enter property or destination rankings.
Next All Inclusive Review ...
March 2004 Review
By: Dawn Gailer from Thunder Bay, Ontario, Canada
Date of Visit: March 2003
I will write a review pending results of trying to retrieve a digital camera. We phoned the hotel and havent' heard, phoned and emailed Signature vacations and haven't heard. We stayed at this hotel from March 11th to 18th 2004. We arranged thru the signature vacations rep to go to Chichen Itza on Wednesday, March 16th. We may have left the camera there on the ball park grounds, but I can't find a number or contact at Chichen Itza to have them look. God awful stupid, I know. If you're going there (and you really should), could you please check the lost and found at Chicken Itza and the hotel for a digital Olympia (or Olympus, can't remember) camera? All of our vacation photos are on it, and we'll gladly pay a reward plus mailing costs. I'll be happy even with just the card that the photos are stored on, that's how much the photos mean to me. Thank you Thank you Thank you. Feel free to email for anymore info and excursion suggestions. Dawn Gailer
To read FULL REVIEW click here: Property and Destination Rankings
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Paradise
By: Pat F from UK
Date of Visit: October 2000
We went to the Iberostar Tucan in Oct 2000 and 2002 and we are going again later this year. It is THE most beautiful place I have seen. The hotel is set in a jungle with birds and all sorts of animals and iguanas roaming about free. There are even monkeys in the trees. The reception is imaculate and the decor superb. The rooms are very nice with a mini bar that is kept well stocked. There is a great variety at the buffets starting with breakfast which is just wonderful. If you book the steakhouse the ribeye steak is soooo delicious and the lamb cutlets in the Italian are superb. The chocolate bombs on the buffet after are to die for.The hotel has some very nice bars and a huge concert hall if you want to watch the evening shows and the kids discos and the staff go out of their way to help you. The pools are very clean and huge and there is plenty of shade around. The beach is beautiful and the water so clean and there are many palapas and palms on the beach too. If you have never been to this hotel you have missed out on so much because it is pure luxury.
To read FULL REVIEW click here: Property and Destination Rankings
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