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Vacation Fraud
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Address:
City/Location: Freeport
Phone:
URL: http://www.flamingobayhotel.com/
 Expedia.com Reservations - The Flamingo Bay Yacht Club & Marina
CheapCaribbean.com Package Deals - Bahamas Deals
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Laurie
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| I looked up summer bay resort on the online yellow pages and called the number there, the woman gave me an alternate website which did include my account. the website is: vacations.summerbayresort.com, try this and see if you can access your information. I hope this helps.
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julie
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wow thank heaven i found your site, thanks so much for letting me know about this fraud because after i found your site i called and had my credit card stopped from these scam artists. i had recieved a phone call from them myself and went for the bait of the free vacation which they offered me. i know know from your site it was a hoax and stopped my card from their use. wow they really sounded legitimate too. i feel like a real putz after believing in there scheme. i did let visa know of there fraud and they on the watch as well. also i had my card refunded from there scheme as well.
i suppose they can read this site as well . so HEYYYYYYYYYYY IF YOU ARE ONE OF THE SUMMER BAY RESORT PEOPLE READING THIS WEBSITE TO SEE WHO WAS SCAMMED....
CURSES TO YOU AND ALL THAT YOU DO IN YOUR THIEVING PROCESS. IM ASHAMED TO EVEN BEEN IN CONTACT WITH YOUR PLAN.
and to all those who were scammed as well i sincerely hope this site will help another person like us to get there card refunded as well as i did. God bless you for letting me know about the fraud before it was to late and they used my card for other things.
because they also did ask me the 3 letters on the back of my card as well .
which i fell for. too.
also thank you to carribean magazine .com for having this site up so this could be posted for me to see and know te truth about this thing. thanks.
i never did call this summer bay resorts im just glad i found all your info and i got my card stopped. so its all over..... thanks heaven.
ok bye now .....have a good day and many great vacations which will most likely cost you hundreds haha ok bye now.
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Bruce
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| I logged into the Murat site and an ad poped up saying I was the 1 million visitor to the site and that I had won an 11 day 8 night vacation for $598 double occupantcy. I was suppose to be able to log in to: beginmyvaction.com. That was Monday, I still haven't been able to log on the site. I have read a lot of people have been scamed for falling for this gimmic. The people who I spoke with was from Summer Bay Resort and explained all I would be oblicated to do is listen to their 60-90 minute presentation. I still haven't received the vacation package in the mail, nor have I received any conformation by e-mail. I am beggining to believe I was another victam of a huge scam operation. I will keep you posted if things change. I'm not sure what else to do at this point.
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Val
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| Thanks Laurie yes, the website address is vacations.summerbayresort.com. where you can see your package and print your confirmation letter. Only drawback could be hidden charges but at least I know that I haven't lost my money. To everybody - try this site and you should see your package - at last!
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Cathy
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| Flamingo Bay Yacht Club and Marina is a fraud. I cancel my card and I won't ever give my card number over the phone to companys that call me again.
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Daniel Otake
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It seems to me that many of you are deciding to stop patment on your card even before you have checked things out. Many of you have not been able to view the websites you have been provided. I am not sure if this is because your conncection or computer or if it's the website itself but every time I log on I can see all my infomation as well as my package that I signed up for.
I seems as if most of you, sorry to say, are succeptible to what anyone says. First your sold on something that has every flag for a scandal then you cancel your card when someone says it's a fraud without doing any research. It would be smart to LOOK AT THINGS FIRST before making any harsh decisions. I don't think this is a "too good to be true" situation. You get what you want; a nice vacation at a cheaper than normal price, and they get what they want; people to look at their resort and a little cash to offset their expenses. I have done a little more research and so far it sems to be fine. But if I come up with more information I'll definitely post it here. When I received the call I definaitely was aware that it could be fraud. That is how I found this site. I'm pretty sure this is how many of you found this site also. But when reading all of the posts it it appears to me that a lot of people are jumping the gun and warning others of a problem that may not exist. Read the rest of the posts and decide for yourself.
But do us a favor and be wise. Check things out before giving someone a bad name.
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Jo
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I am in the UK and I too fell for this fantastic offer after a phone call.
This was at the beginning of Feb.,I was told the details of my vacation would be on WWW.beginmyvacation.com in 24hours...guess what? Yep they didn't recognise my login details....
I checked for the next 5 days and still got nothing ,I called SummerBay resorts and they said they had no details as yet,but couldn't offer an explanation why.
Then I found this site,I phoned my c/c provider who said the money had already been taken,I said I thought it may be a fraud and the reply was' i don't need any more details from you as we have other cases on file regarding this one'.
Today some of the cash has been returned to my account,but there is still £85 missing,I have tried to call the number I was given and guess what reply I get...'thank you for calling summer bay resorts blah blah blah..owing to hurricane jean our reservation office is closed until monday september 27th' oh really!!!!
I think summer bay resorts is a genuine concern,but somewhere along the line there is some fraudsters who are using them as an umbrella.
In hindsight I should have realised that it was dodgy from the moment I received the phonecall...they said I had won this trip in a promotion,I am not listed in the phonebook and had not entered any competitions.......
Beware if you get a phonecall out of the blue...I let my guard down...never again.
Jo
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Customer Service Agent
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| I work for this company! We are not fraud. 99% of the problems listed on this site are human error, the reservations telephone number is 888-782-9847. The website MUST be put in the ADDRESS bar NOT the search bar. You can even check on the bbb.org for Summer Bay Resort located in Clermont, FL. The reasons why at times you cannot get through to the 800-790-4157 and 800-513-4524 numbers is due to high call volume but just keep trying! They are open from 9am to 9pm eastern standard time! The 888-782-9847 number will more than likely have some what of a wait time on that but someone will be happy to assist you! If you have gotten to this website by putting in www.beginmyvacation.com or www.tainovacations.com then you have put it in the WRONG bar on your computer, make SURE you put it in the address bar! If you have anymore questions feel free to call us at the 888-782-9847! Have a magical day!
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Sue Short
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| I had a problem logging into the website and called 888-782-9847 and within 2 hours I was able to log in. Call them and tell them you are having trouble with your log in and they will fix it. There is a long hold time but once they answer they are very friendly. The websites are www.beginmyvacation.com and vacations.summerbayresort.com (no www) and both are working. If you bought your package from Flamingo Bay and not Summer Bay the website is www.gotoflamingobay.com. Port and service fees for the cruise are extra and you do have to pay your room taxes up front but once you log onto the website all this information is listed in the terms and conditions. They should however alert you to the extra fees when they sell you the package.
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jd
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| i just got the call i gave them my bank card and know i see its a lie well my bank is not open intill monday what do i do
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jd
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| i just got the call i gave them my bank card and know i see its a lie well my bank is not open intill monday what do i do
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donna
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| I PAYED 298.00 FOR MY VACATION BUT AFTER THAT SUMMERBAY RESORT TOOK ANOTHER 250.OOAND 50.00 AND 48.00 AND ANOTHER50.00 ALL OF WHICH WAS NOT AUTHORIZED. I WAS ABLE TO GET THE 298 PUT BACK THEN THE 250 AND 50 WAS PUT BACK. I DIDNT EVEV KNOW THEY TOOK THE 48 OR THE OTHER 50 UNTIL I CHECKED MY ACCOUNT! THEN THEY TOOK THE 250 AND THE 50 OUT AGIAN UNAUTHORIZED! AFTER I RAISED HOLLY HELL I WAS GIVEN THE VACATION FREE AND WAS TOLD THAT THE MONEY WOULD BE PUT BACK. I HAD TO GET THE BANK INVOLVED AND CLOSE MY BANK CARD OUT ALSO DID 3-WAY CALLS WITH MY BANK AND SUMMERBAY. HOPEFULLY EVERYTHING IS ALRIGHY NOW; I HOPE!!!!!
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COLIN
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Offer direct to unsolicited telephone call staing I had one a competition in which a family member had entered with ARGOS STORES and / or DEBENHAM STORES GROUP prior to Christmas.
This was possible as with most people a lot of competition offers are linked with purchases at that time of year.
So this did sound plausible, also, you required to listen to their recorded message providing this info. then without hanging up dial 215 to be connected.
This connected me with an American voiced female who purported her name to be 'PRECIOUS'who stated that this offer was legitimate and that it was linked with the DISNEY RESORT in ORLANDO FLORIDA.
All that was required was to pay £213 towards insurance towards SUMMER BAY RESORTS, this would be for a family of 4 on a 10 day residential at the Summer Bay resort, inclusive of a stay in the Bahamas and trip to Disneyland theme park(s).
Too good to be true, I kept this going and did fall foul to the 'hard sale techniques' offering my DEBIT CARD details for payment.
I was provided the WWW.BEGINMYVACATION.COM website and to insert a promotional code and password.
On checking the website it would not be recognised.
THIS IS THE ONLY RECOGNITION OF THIS WEBSITE ON AN INTERNET SITE...thanks!!!
I immediately contacted my bank and had the transaction registered as a FRAUD and my account changed, which I have been told by the banks fraud section will protect me against them taking payment.
I will be making further enquiry regarding this fraud ...PLEASE BE AWARE!!!
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Margarita Cisne
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I think that if one really wants to stop these people from continuing doing this, we should contact the me-dia and tell them to warn other people
from being victims of this kind of scam
So more people be aware of this situa-ton.
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donna
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| I WANTED TO LET EVERYBODY KNOW THAT SUMMERBAY RESORT REFUNDED ALL MY MONEY.I AM VERY HAPPY ABOUT THAT.I AM GOING TO FIND OUT IF THEY ARE REALLY GOING TO GIVE ME THE VACATION FOR FREE LIKE THEY SAID.SO FAR THEY HAVE DONE WHAT THEY SAID THEY WOULD. IT TOOK A LITTLE TIME BUT THEY DID DO IT.A SALES REP. NAMED BRYAN C. IS THE ONE WHO DID ALL THE HARD WORK IN GETTING THINGS DONE. I THINK WHAT THE PROBLEM IS WITH THIS PROMOTION IS THAT ALL THE SALES REPS.DON'T UNDERSTAND WHAT THEY ARE SALEING. I THINK THEY NEED MORE INFO SO THEY CAN DO THAIR JOBS. I HAVE ALWAYS BEEN ABLE TO FIND ALL THE SITES THEY GAVE ME. I WILL LET YOU KNOW IF I GOT THE VACATION FOR FREE LIKE THEY SAID. AS FOR NOW I CAN'T REALLY SAY ANYTHING BAD BECAUSE SUMMERBAY HAS DONE EVERYTHING FOR ME THAT THEY SAID. I WILL KEEP YOU POSTED!!
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DONNA
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| I WANTED TO LET EVERYBODY KNOW THAT I GOT ALL MY MONEY BACK AND WAS GIVEN THE PACKAGE FOR FREE FOR ALL MY TROUBLE.I WENT IN LINE TO WWW.BEGINMYVACATION.COM AND FOUND MY PACKAGE WITH MY NAME AND WAS VERY PLEASED. I AM LOOKING FORWARD TO MY VACATION. WHEN I GET BACK I WILL LET EVERYBODY KNOW HOW IT WENT. FROM EVERYTHING I COULD FIND ON THE NET IT LOOKS LIKE ITS GOING TO BE FUN. IF YOU CAN'T GET ANY HELP FROM THE 888-782-9847 THEN TRY 407-582-0980 I KNOW ITS NOT A FREE CALL BUT I DID GET THE HELP I NEEDED AT THAT NUMBER. AS OF NOW I AM STANDING BEHIND SUMMERBAY RESORT. I WILL LET YOU KNOW IF ANYTHING CHANGES.
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Linda
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I was also contacted on 3-18-05, having WON a vacation package. They said I could go to this website after 24 hrs and get the full package details. Boy, DID I!! I had to cancel my card, etc.
These people have to be stopped and prosecuted!!!
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bonnie twigg
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if you are reading this you got caught to. 558.00 was taken out of my bank before i even put the phone down to them.
they are quick and very convincing.
i tried to cancel the payment within minutes of putting the phone down, guess what to late. the customer service number they gave me is a reservation number which doesnt understand this scam going on at all.
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Hiram Rabinowitz
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| If all of you people feel that you have been scammed. Why do you answer the telephone? This is the worong website for all of you people who dont know how to work the web. The website is www.beginmyvacation. and it MUST be entered in the address bar, NOT A SEARCH ENGINE. What i dont understand is why you people are giving out your credit card numbers over the phone. Have you not heard of identity theft???? You are all screaming fraud. There is no FRAUD here. They will supply you ALL with wjhat you have purchased, if you people would relax and let someone explain to you what you are doing wrong. My advice for all of you is to relax, and let these people do thier jobs by supplying you with a vacation. You obviously wanted it, or you wouldnt have given your credit card number out on the phone, right? YOU HAVE 7 DAYS TO CANCEL FROM THE DATE THAT YOU HAVE PURCHASED. IT TAKES ABOPUT 24 HOURS FOR THEM TO GET YOUR INFO INTO THIER SYSTEM, SO YES THAT BRINGS IT TO 6 DAYS. MORE THAN ENOUGH TIME!!!!!!!!! and yes, they may not be able to access your info right away but you do haev to allow for human error (clerical error) a typo, they happen, im sure you all have made them before. STOP COMPLAINING AND TAKE ADVANTAGE OF THE VACATION YOU JUST INVESTED IN! or call them within the recission period and they will gladly refund you.
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Flo
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| Who do you think is going to believe that? Do you work for them or are you the originator of the scam?
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Julia
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| I just got off phone with summer bay and payed for 3 nites at orland, 2 nites at datona and 2 nites at flamingo bay yacht club, did I really get anything? Phone # given was 1-888-782-9847 and 1-800-790-4157. web site was begin my vacation.Please let me know.
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gail magoon
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| I bought the exact same package in Sept. 2004. I am just now finding out about all these other people. I am very disappointed and want to be reimbursed if this is a scam. Any info. you happen to receive, please forward it to me. I would much appreciate it. So much for Cancun......
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emily
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| Has anyone gone on their vacation? To the hotel in orlando FL? Is the hotel nice? What accomedations does it have? Is it near Disney? I called the 1-800 # and they had NO answers for me! They couldn't tell me about the theme park tickets either. I wanted to know before we traveled. Please e-mail me at ebrewer25@aol.com if anyone has been to this resort or on any of these vacations. THANKS
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JULIE
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Well all i can say is that i paid for my package in september 2004.I decided to travel to go see my family in FORT LAUDERDALE/FLORIDA.In the end of NOVEMBER 2004.I was traveling with my 13 year old daughter.So i decided to give them a call 1 day before.Guess what?
THIS PEOPLE R SO GREAT!They gave me acommodations in the QUALLITY INN HOTEL IN POMPANO BEACH.I paid $33.00 with my debit card{hotel taxes}which where refundable.i had the time of my life in a confortable room ocean view.GREAT service.I'm a very pleased costumer.I'm so pleased that this month on the 25th i'll be traveling to ORLANDO to use my DISNEY vacation{4 days/3nights} with my children,and will be heading towards DAYTONA BEACH{3DAYS/2NIGHTS}and to FORT LAUDERDALE TO SEE MY SISTERS.I THINK IS ACTUALLY A GIFT!!GO AHEAD PEOPLE DON'T BE SCARED THIS AINT NO FRAUD I REALLY CAN SPEAK FO THEM.THANK YOU SUMMER BAY RESORTS!!!!!!!!!!
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Tracey
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EMAIL ME IF YOU HAVE ANY QUESTIONS: I'LL BE GLAD TO ANSWER THEM.
I posted on 2/15 to let everyone know that so far I hadn't had any trouble. We just got back from Orlando, Cruise to Bahamas, & Ft Lauderdale. FANTASTIC TIME. hotels were VERY nice. The only complaints: the reservation rep PROMISED me 2 connecting rooms in the Orl.hotel w/ microwave and fridge,(bringing 5 kids w/ us & didn't want to be far from them). i called from the vacation to complain that kids were across & down hall from us, summer bay did refund me the condo upgrade amt that i pd, but the hotel remedied my problem. summer bay also promised rooms next to each other on the boat (once again opposite sides of the ship).
ALL in all it was a great vacation. i plan on taking the 3/2 vacation i pd $29 for, along with the 2 free 3/2 vacations that were given to me HINT:cuz it took them 3 hours to convince me to buy their package. so i am getting my money's worth.
BY THE WAY: Their resort is beautiful, but 90 minute tour turned into a 3 hours, & we couldn't get our disney tickets til they signed off on our pass.
HINTS FOR DISNEY:MAGIC KINGDOM WAS MAGICAL and MGM'S show: FANTASMIC(end of night) was SPECTACULAR. FAST PASS WAS NOT XTRA CHARGE(found out at end of night, BRING AUTOGRAPH BOOK AND CAMERA. THEIR PHOTOGRAPHERS WILL TAKE PICTUREs W/ CHARACTERS, PUT THEM ON A CARD, WHEN U GET HOME PULL THEM UP ON INTERENT AND PURCHASE THEN. I learned all this after the fact.
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Terwrin
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| I am also having trouble logging on to the web site, but before I jump to conclusions, I think i will do some calling. My husband and I have done these vacations before, and no, they are not as simple as 123, that is why they are soooooo cheap. I got the orlando, daytona, bahama cruse for 158.00 for the disney tickets and we do have to listen to the 90min crap, but once againg, it's cheap. 158.00 for 7 nights in a hotel, you can't beat that! I hope that if you are having trouble that you use some of the other numbers and wbe sites before you jump to conclusions too. I fyou want somthing simple and trouble free, go to a travel agency!!!!!!!!!!!!!!!!!!!!!
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Terwrin
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| I am also having trouble logging on to the web site, but before I jump to conclusions, I think i will do some calling. My husband and I have done these vacations before, and no, they are not as simple as 123, that is why they are soooooo cheap. I got the orlando, daytona, bahama cruse for 158.00 for the disney tickets and we do have to listen to the 90min crap, but once againg, it's cheap. 158.00 for 7 nights in a hotel, you can't beat that! I hope that if you are having trouble that you use some of the other numbers and wbe sites before you jump to conclusions too. I fyou want somthing simple and trouble free, go to a travel agency!!!!!!!!!!!!!!!!!!!!!
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Tracey
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For those of u who have had your money taken hopefully some of these websites or phone #'s can help u out. if your money's already been taken try this info and see if u can't get something for your money.
1-800-266-5137,1-866-639-6144,1-888-782-9847,407-582-0980(not toll free) OR
www.gotoflamingobay.com
vacations.summerbayresort.com
www.beginmyvacation.com
www.tainovacations.com
Just tried ph #'s and websites & they r ligit
Like I said in my earlier postings me & my family went & had a great time.
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ofadeyibi
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| Guys when I found this website I got kind of scared because I had bought about $900 worth of packages. I did get in contact with them and they refunded my what I asked for. My refund posted back into my account in a couple of days. I kept a disney and a cancun vacation though, now that I know that they are for real Im thinking maybe I should have kept the two other cancun vacations I had. Oh well, I plan to use these vacations this summer. e-mail me if you have any questions...ofadeyibi@yahoo.com
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kidskill
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I have just got off the phone with them, and they were able to pull me up immediately. I even was able to get a downgrade when I realized that my package was to costly. They refunded my balance and gave me a lower package. Try these numbers: 18007904157 and 18887829847. There is about a ten minute wait with the second number, but you will get someone.
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Joyce
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| Just got back from our not so free vacation. First sale pitch and waiting for vouchers lasted 6:30 hrs. The second one almost 3 hours. The last one they could tell we had had enough we actually got out in 90 min. They took our best days. We did not have much vacation time. The cruise is a 5 hr boat trip to the Grand Bahamas. Then you stay at a motel which is not on the beach. The vacation village in Ford Lauderdale is a Golf resort and it is an hour driving through heavy travic to get to the beach. Summer bay in Orlando was probably the nicest. We had one whole day to ourself and went to Epcot.
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Philip
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I think that it is funny that many of you are claiming that it is a fraud, but you have never even been on the vactation. I was told about the sales presentation when I ordered the package and knew what to expect. I had no problems accessing the website or making the reservation. I think that people are just too paranoid. THis was not a scam. It was legit.
Phil
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sandra pavlou
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| Please tell me more.did you "win" this holiday.Was everything as it was told.
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kassie
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Yes, this is very very FRAUDELENT!!!
I complained earlier on another post and I'm complaining again!!!
Not only did I finally get in touch with 2 different managers, but I had to argue with them. They refused to give me a refund!!!!! I asked for a refund over and over, advising I have no interest and I didn't want to take their vacation. They stated because it's past the 7 days, I couldn't get one, which was a load of crap. Within 7 days, my vacation package was not as promised and I couldn't get through to their line, which I think is part of the plan. The girl called and left a message for me the 7th day, stating they tried calling me 4 times, which was a LIE that was their first attempt!!!!!
I advised the manager Mr Branch and Mr Angel, that I would not buy any of their properties. They cut the cost in half and threw in a free rental car and gave me an extra day in Orlando.
SO WHAT!!!! I still didn't want it, even if it's cheap. They charged me total of $299. However, after I pay airfare, shuttle services to and from resort, parking the car daily at their cheapee Holiday Inn in Orlando, parking at the Theme park, buying more theme park tickets, food and bug repellent (I'm sure), it'll all add up!! I'm not impressed at all.
I am not looking forward to having to drive an hour here and there just to have a good time either!!! Not my idea of a relaxing vacation. They told me transportation was included at the sales pitch, that's why I bought it 4 weeks ago.
Then the manager, Mr Angel, told me they have an outside marketing company calling people. They have no control over what they say, transportation was never included. They could promise you the moon doesn't mean they're actually offering what these people promise!!!!!
I'll probably do the Orlando and the Bahamas trips at different times.
I'm not interested in sitting for hours through presentations for something I don't want to buy.
I didn't listen to my inner voice telling me to say NO THANK YOU in the beginning.. It was GREED that made me think, this was a good deal. This is exactly what I get!!!
Never ever ever ever AGAIN!!!!!!!!!! for all you others, be VERY CAUTIOUS!!
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Sharnette
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