Have a calm personality because everything is at their pace...slow
you just want to get to your room and they want you to sign up for everything when you walk in the door..Ask to be placed in room close to the pool.. Its a huge place!!! I couldnt wait to get to the water...as I peered over the wall I think my heart dropped ...it was brown and looked like a bay....No dream clear aqua/blue

It is very private, plenty of food..and the pool has to be 2 miles long.. Though we did take a taxi to one of their other facilities on the cancun strip and the beach their was narrow and way to rough to allow the children near..plus that pool was little...So the beauty set up for moon palace outways others but their has to be that magical beach somewhere in cancun!!!???