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Riu Playacar Resort

 
4.4 (4)
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Riu Playacar Resort

Island / Destination

Island: Destination

Address Location

Country
Mexico
Address
Avenida Xaman-Ha, Manzana 6, Lote 6

Accommodations

No. of Rooms
386
Minimum stay
1 Night
Children under this age stay free.
0
Hotel Amenities Description
Main building facilities:* El Porche restaurant with terrace and non-smoking section* Boutique/gift shopOther facilities:* Two swimming pools* Children's swimming pool* Jacuzzi* Complimentary lounge chairs, towels and umbrellas by the pool area* Complimentary lounge chairs on the beach* Terrace-solarium* La Cumbia lounge bar* Las Olas pool swim up bar* Theme restaurant (Mediterranean cuisine)* Theme restaurant (Grill-Steakhouse)* Children's playgroundAt the Mexican Street:Gym, hairdresser/beauty salon, massage service, Internet-room, jewelry, photo studio and lab, variety of shops

Beaches and Pools

Is there a pool on-site?

Contact Info of Business

Email
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Phone Number
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In the Yucatan Peninsula and on the fascinating Playa Del Carmen beach, you will discover an exceptional new hotel, an oasis of comfort and service immersed in a luxuriant natural environment. Make the most of it and enjoy it: everything is included

All inclusive by Riu means enjoying your vacations without limits, without having to worry about anything, not even to pay during your stay. To choose freely and forget the money, to taste the finest cuisine, drinks, sports, shows and entertainment.

The privilege of enjoying every place to the maximum, and at all times savouring intensely everything around you.

Make the most of it and enjoy it: everything is included

All inclusive by Riu means enjoying your vacations without limits, without having to worry about anything, not even to pay during your stay.

To choose freely and forget the money, to taste the finest cuisine, drinks, sports, shows and entertainment.

The privilege of enjoying every place to the maximum, and at all times savouring intensely everything around you.

Only surrounded by an unspoiled natural environment, our guests will be able to enjoy a memorable vacation.

Riu Hotels has been working dynamically for many years to preserve a natural environment.

When building new properties: Nature is priority wherever Riu builds a new Hotel. We respect the essential quality of the landscape and the typical architecture of its locale.

In our hotels: We avoid generating waste as much as possible, implementing a conscious recycling system, along with an effective energy and drinking water management. These are just some of the numerous measures we adopted in Riu Hotels to protect nature.

In the environment: The water supply in Riu Hotels is treated with our own purifying equipment or through the local plant. Furthermore, we feel responsible for the preservation of the beaches where our hotels are located.
A commitment that certainly is worth the effort.

With the media: We carry out an active and challenging advertising program to divulge our serious environmental involvement.
Furthermore, we support organizations and events destined to promote these important values with donations as well as service contributions.
Main building facilities:* El Porche restaurant with terrace and non-smoking section* Boutique/gift shopOther facilities:* Two swimming pools* Children's swimming pool* Jacuzzi* Complimentary lounge chairs, towels and umbrellas by the pool area* Complimentary lounge chairs on the beach* Terrace-solarium* La Cumbia lounge bar* Las Olas pool swim up bar* Theme restaurant (Mediterranean cuisine)* Theme restaurant (Grill-Steakhouse)* Children's playgroundAt the Mexican Street:Gym, hairdresser/beauty salon, massage service, Internet-room, jewelry, photo studio and lab, variety of shops

User reviews

4 reviews

 
(3)
4 stars
 
(0)
 
(1)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.4
 
4.5  (4)
 
4.5  (4)
 
3.9  (4)
 
4.5  (4)
 
4.5  (4)
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View most helpful
Overall rating 
 
2.7
Customer Service 
 
3.0
Location 
 
3.0
Value for Price 
 
0.5
Quality of Beaches & Pools 
 
2.5
Cleanliness of Property 
 
3.0
Room Comfort 
 
3.0
Courtesy & Hospitality of Staff 
 
3.0
Quality of Property 
 
3.0
Food/Dining Experience 
 
3.0

Can do better than Riu Playacar

We booked a week at the Riu Playacar and a week at the Bahia Principe Tulum for basically the same price at each. They also were similar in terms of their quality ratings, both 4.5 stars. I'll just say that there was no comparison. The Bahia Principe Tulum was far superior in terms of cleanliness of the grounds, service, food, beach areas, friendly staff, and the list goes on. The Riu Playacar looked to be in need of a major facelift as the room was very moldy smelling and the resort in general could use some upkeep. The Riu was an ok spot but was dissapointment compared to the Bahia, especially when they were priced the same.

Travel Details

Date of stay
February 16, 2014
Where are you from (city, state)?
Chicago

Hotel Review Questions

Would you stay here again or recommend this to friends?
No
In your opinion, how would you classify the "style" of this property?
Your Star Rating
3 Star Hotel
Was this review helpful to you? 
Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

Great Vacation

We stayed at the Riu Playacar from November 15th to November 29th, 2003. It was a wonderful place. They have the regular restaurant which is buffet style and then 2 other restaurants that you must make reservations for. We went to the steakhouse once and found that the food there didn't compare to the food at the buffet. So we never went back. Food at the buffet was fantastic, so much variety and so fresh. People working at the resort were so nice, couldn't do enough for you. Rooms were spotless everyday. We were told that some of the rooms have a musty smell which being the humid Caribbean stands to reason. Anyway, we took scented candles, and Lysol spray for mold and mildew. The room was musty smelling, although nothing you couldn't live with, but the candles and spray resolved that problem. The mini bar was supposed to be refilled every second day. We did have to call them on 3 different occasions as they neglected to restock with beer. But again, no big deal. Other than than we couldn't possibly have any other complaint. It's a 20 minute walk into Playa del Carmen. Lots of shopping there and lots of restaurants also.
We would highly recommend this resort and if you wish to email with any other questions, feel free.

Travel Details

Date of stay
December 14, 2013
Where are you from (city, state)?
Toronto, Canada

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Your Star Rating
5 Star Hotel
Was this review helpful to you? 
Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

FANTASTIC VACATION

This was our second trip to the Riu Playacar and it was outstanding bot time. Fantastic staff, food and facilities. Will definitely return at least every other year.

Travel Details

Date of stay
February 18, 2009
Where are you from (city, state)?
Fort Collins, CO

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
Your Star Rating
5 Star Hotel
Was this review helpful to you? 

HEAVEN ON EARTH

THE ABSOLUTE BEST VACATION I HAVE EVER HAD. WONDERFUL FOOD, SERVICE, LOCATION, STAFF. WILL DEFINATELY RETURN....SOON

Travel Details

Date of stay
February 06, 2008
Where are you from (city, state)?
CHICAGO

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Your Star Rating
5 Star Hotel
Was this review helpful to you? 

rui playa car 8-17-2006

we just returned from the riu playacar and really enjoyed our stay. The employees were very friendly and helpful. The only things that I think needs to be improved are the beds, they are too hard. We had trouble sleeping. We would also like another beer besides Corona. It would be nice if they had a club. We would go there again.

Travel Details

Date of stay
August 23, 2006
Where are you from (city, state)?
pennsylvania

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Your Star Rating
4 Star Hotel
Was this review helpful to you? 
Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
4.5
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

Wonderful Vacation

This is the second time we have stayed at the Riu Playacar and it won't be the last. We can truthfully say that there is nothing we can find wrong with this property. The food is amazing, so fresh and so much variety. If you can't find something you like, then there is something seriously wrong with your tastes. The rooms are immaculately clean and so is the rest of the hotel. The staff is friendly and go out of their way to accomodate your every need. Beach is kept spotless and there are lots and lots of beach lounges. We recommended this hotel to our friends who accompanied us and they also loved it and said they would be back. It's within easy walking distance to Playa Del Carmen, about 1/2 hour, which is great. It's a great little town. There doesn't seem to be much of a kids program so if you have little ones it might not be the greatest place, which made it even better for us because it was fairly quiet and we enjoyed that.

Travel Details

Date of stay
February 06, 2005
Where are you from (city, state)?
Toronto, Canada

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Your Star Rating
5 Star Hotel
Was this review helpful to you? 

Map

Lat: 20.629559, Lon: -87.073885

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