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Gala Beach Resort Playacar (Mexico: Playa del Carmen All Inclusive Resort)

Gala Beach Resort Playacar (Mexico: Playa del Carmen All Inclusive Resort)

 
4.2 (3)
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Island / Destination

Island: Destination

Address Location

Country
Mexico

Contact Info of Business

Email
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Phone Number
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Beaches and Pools

Is there a pool on-site?
Beach Resort Playacar stands as a brilliant example of the New Mexican Caribbean style. Space and human spirit come together in harmony at this resort, surrounded by the many natural beauties of the Caribbean. Located adjacent to the picturesque village of Playa del Carmen, on the corridor between Cancun & the archeological sites at Tulum, Beach Resort Playacar is near to the ecological theme parks of X-Caret & Xel-Ha, a 45 minute drive from the airport at Cancun. The resort is in a exclusive & protected area, that was once home of the Mayan civilization. Many remembrances of the past still remain & are available for guests to browse & enjoy.

The NEW HACIENDA SECTION, at Gala Beach Resort Playacar, is designed to give you Gala\'s Unparalleled class, in a space of your own. It\'s a special, quiet area featuring comfortable Jr. Suite grouped in buildings, each with private swimming pool and sun terrace.

300 deluxe air conditioned guest rooms & 160 Jr. Suites (6 suites equipped with DVD players & home-theater audio systems), color TV, safe deposit box, complimentary mini bar stocked with soft drinks, beer & mineral water, hair dryer. All have private balconies- 4 Restaurants, 3 serve a la carte specialties- 4 Bars- 4 swimming pools (one an Adults Only pool)- 2 Children's pools (one in Galaxy Kids Club)- 4 Tennis Courts with night lights- Gymnasium with exercise equipment- Spa (massage at extra charge)- Water Sports: Windsurfing, Kayaking, Sailing- Teen's Arcade & Soda Bar- Discotheque- Covered Theater- Galaxy Kids Club with trained supervision, children's pool, cafeteria, puppet theater, play ground with slides, etc. TV, Nintendo games. Nursery- Meeting & Banquet facilities for groups 12 to 750- Boutique- Travel & Car Rental Agency- Photo & Sundries shop- Medical services available at extra charge

User reviews

3 reviews

5 stars
 
(1)
4 stars
 
(2)
3 stars
 
(0)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.2
Customer Service 
 
4.0  (3)
Location 
 
4.0  (3)
Value for Price 
 
4.0  (3)
Quality of Beaches & Pools 
 
5.0  (2)
Cleanliness of Property 
 
4.3  (3)
Room Comfort 
 
4.3  (3)
Courtesy & Hospitality of Staff 
 
4.0  (3)
Quality of Property 
 
4.3  (3)
Food/Dining Experience 
 
3.5  (3)
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Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

Great Resort

We spent last week at Gala Beach Paya del Carme. We had a wonderful time at a great resort.
We celebrated our 20th anniversary. We left the kids at home. We are late late late 40's. The resort was surpriselingly full with families and couples from all over the wolrd.

We were upgraded to Gala Gold Club which gave us full ocean view room with balcony overlooking the beach. It was a great room, and the ocean view was sensational.

As other reviews have mentioned the Gala Beach has the best beach of all the resorts on the Play del Carmen beach. Wide pure clean sand with lots of shade trees. To the right of the resort the beach extends with many private rocky coves which you can easily walk to. The property to the right looks like it is part of the palace Golf club, and not developed yet. To the lef of the resort is all the other resort on the beach up to town, Playa del Carmen.

From the Gala you can easily walk on the beach into town. The day
we actually went to check out Playa del Carmen we simply took free Gala resort bicycles and rode on the side walks into town. In town you can walk and shop no problem.

For meals we enjoyed both buffets for breakfast and lunch, and had great dinners at the Italian resturant. The dinner bufet was also great as they cooked to order every night steaks, pork chops, and cicken. Plenty to choose from. No problem. We hardly dressed up for dinner. Polo shirt and jeans. Tennis shoes.

Plenty of activities if you wanted to play. We thought we would return with the kids for the Gala kids club which looked great and well organized and staffed.

The room was great, well cleaned and restocked with all foods and
everynight a new chocolate treat or wine.

We enjoyed our snorkeling trips the most. We did not go to the big parks to snorkel. We went to Akulmal which is about 25 minute taxi ride away USD $25.00. Cost to enter park is USD $6.00 each instead of $35.00 at other large theme parks. The snorkeling there on that day was fantastic. Besides turtles and fantastic angel fish, out by the where the ocean comes in we saw a giant grouperand excellent coral heads. Advice is to get there by 10:00 am as it get crowded with locals and tours from cruise ships.

After seeing all the negative reviews we could not beleive this was same resort they were talking about. Our king size bed was wonderful, and did not notice a hard bed what so ever. We slept fine. Food was great, and pletiful. Most important

'We did not get sick'. And that says alot because we ate everything including ice cream evernight at the buffet for desert.

We saw may of the other resort which also looked great, but for the package we came on American Airlines Vacations, we were totally happy with the Gala Beach Resort and look forward to returning with the kids.

For the money we paid for all inclusive at a very nice clean resort we could not have been happier. Which it was longer..

Travel Details

Date of stay
November 26, 2013
Where are you from (city, state)?
san luis missouri USA

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Family Oriented
Your Star Rating
4 Star Hotel
Was this review helpful to you? 
Overall rating 
 
3.8
Customer Service 
 
3.5
Location 
 
3.5
Value for Price 
 
4.5
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
4.0
Room Comfort 
 
3.5
Courtesy & Hospitality of Staff 
 
3.5
Quality of Property 
 
3.5
Food/Dining Experience 
 
3.0

Gala Resort Trip review

We just returned from a week at the Gala Resort Playacar. We had a group of 12

Travel Details

Date of stay
May 03, 2013
Where are you from (city, state)?
Bay Area, California

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
In your opinion, how would you classify the "style" of this property?
Family Oriented
Your Star Rating
3 Star Hotel
Was this review helpful to you? 
Overall rating 
 
3.6
Customer Service 
 
3.5
Location 
 
3.5
Value for Price 
 
2.5
Cleanliness of Property 
 
4.0
Room Comfort 
 
4.5
Courtesy & Hospitality of Staff 
 
3.5
Quality of Property 
 
4.5
Food/Dining Experience 
 
2.5

Nice but NO 5 stars

The location and to some extent the rooms are the only thing giving this property a 5 star rating. Rooms were nice and clean but beds are MUCH harder than one would expect.

All inclusive fridge was limited to 2 bottled beers per room per day. Orders for more were brought in glasses.

Food at buffet restaurants was very average and one or the other of the two wouldn't have bacon or sausages for morning breakfasts.

The made to order stations were SERIOUSLY understaffed causing long waits. 3-4 grill stations would be manned by a single individual attempting to make eggs, pancakes, french toast etc. to order. Drinks were difficult to obtain due to a shortage of all hour stations and those that were open were understaffed. Cold bottled water was not available except at the store for $3/us for a small bottle. The bar nearest the lobby didn't open until 5:00PM and therefore not available for drinks when it should have been. There were only 2 small a la carte restaurants available and as such were hard to book ahead for a suitable time. The Italian one was great but the others were mediocre at best. There was always a shortage of towels and chaises at both the pools and at the beach.

In general, although it was OK , having stayed in other 5 star hotels this place fell short in the food and beverage service areas.

Travel Details

Date of stay
March 26, 2005
Where are you from (city, state)?
Calgary, Alberta

Hotel Review Questions

Would you stay here again or recommend this to friends?
No
In your opinion, how would you classify the "style" of this property?
Mixed/Diverse Crowd
Your Star Rating
3 Star Hotel
Was this review helpful to you? 

Map

Lat: 20.629559, Lon: -87.073885

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