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Sun Palace (Mexico: Cancun All Inclusive Resort)

 
4.9 (3)
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Sun Palace (Mexico: Cancun All Inclusive Resort)

Island / Destination

Island: Destination

Address Location

Country
Mexico
City/Locale
Cancun

Contact Info of Business

Email
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Phone Number
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Beaches and Pools

Is there a pool on-site?
(Opening in December 2006) Sun Palace Resorts offers exclusive all-inclusive vacations. A tranquil seaside setting, world-class amenities, and impeccable service define Sun Palace. Located at the quiet south end of the hotel zone, the Sun Palace spells elegance and comfort. This seafront property offers 237 rooms with either double jacuzzi or single whirlpool, oceanview, hair dryer, bathrobes, 2 a la carte restaurants, 24 hour room service, indoor/outdoor pool, large Jacuzzi with waterfall, tennis court, fitness center, daily activity program and theme nights. Stay at one, enjoy all Palace Resorts.
Located near the southern end of Cancun Island, this elegant hotel has 98% ocean view rooms, its own water sports marina and fine restaurants in a romantic ambience.- Hotel services- Concierge- Bellstaff service- Beauty salon- Massages- Sauna/steam bath- Ice-machines- Golf packages- Gift shop- Travel agency- Car rental- Jewelry- Doctor on call 24 hours- Dryl cleaning & laundry service- Currency exchange
- Beach volleyball- Fitness center- Kayaks, paddle boats- Complimentary scuba demonstration- 2 outdoor pools- 1 indoor pool- 1outdoor Jacuzzi with ocean view and waterfall.- Tennis court- Dive tank and water sports marina- Billiards- Ping-pong- Theme parties and shows every night

User reviews

3 reviews

5 stars
 
(3)
4 stars
 
(0)
3 stars
 
(0)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Customer Service 
 
5.0  (3)
Location 
 
5.0  (3)
Value for Price 
 
5.0  (3)
Quality of Beaches & Pools 
 
5.0  (3)
Cleanliness of Property 
 
5.0  (3)
Room Comfort 
 
4.7  (3)
Courtesy & Hospitality of Staff 
 
5.0  (3)
Quality of Property 
 
4.7  (3)
Food/Dining Experience 
 
4.7  (3)
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Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

fabulous

excellent service, great staff,delicios food and cocktails. beautiful beach and hotel accomodations.

Travel Details

Date of stay
July 22, 2011
Where are you from (city, state)?
chicago,ill

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
Your Star Rating
5 Star Hotel
Was this review helpful to you? 
Overall rating 
 
5.0
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
5.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
5.0
Food/Dining Experience 
 
5.0

sun palace resort views

this was my first time at the sun resorts. my friend is a member. we had a "great time" the resort was very
clean. maid service was excellent. sometimes twice a
day. peo were very friendly. the food was top notch.
great service by the beach. cocktails were always
there. sometimes didn't even ask. they just appear.
very nice beach, & view of the ocean. pools very
clean. weather was fantastic. all rooms had an ocean view. 5 star folks. just loved it !!! would go back
in a "heart beat"

Travel Details

Date of stay
January 18, 2008
Where are you from (city, state)?
south bend, indiana

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
Your Star Rating
5 Star Hotel
Was this review helpful to you? 
Overall rating 
 
4.7
Customer Service 
 
5.0
Location 
 
5.0
Value for Price 
 
5.0
Quality of Beaches & Pools 
 
5.0
Cleanliness of Property 
 
5.0
Room Comfort 
 
4.0
Courtesy & Hospitality of Staff 
 
5.0
Quality of Property 
 
4.0
Food/Dining Experience 
 
4.0

Lovely relaxing Palace

This was a beautiful, relaxing and friendly Palace to have come to for my husband and me. Our service was excellent and the staff were very accommodating to our needs. We would absolutley reccommend Sun Palace for a much needed adult vacation! We will definitely come back!

Travel Details

Date of stay
August 23, 2007
Where are you from (city, state)?
Amissville, Virginia

Hotel Review Questions

Would you stay here again or recommend this to friends?
Yes
Your Star Rating
4 Star Hotel
Was this review helpful to you? 

Not really a palace

Hotel is still not fully operational and ready for guests. Certainly not a star rated hotel. No room cleaning for 2 days, no turndown service, no "towel animals". Mold in our "new' room's closet. A/C not working properly. TV had a constant whine on the few channels one could get. Public relations was a joke. Food boring and certainly not up to par with other Palace resorts. We would never had bought a membership had we stayed here first. Looks like opening of Cancun Palace bodes more of the same.

Travel Details

Date of stay
February 15, 2007
Where are you from (city, state)?
San Antonio, Texas

Hotel Review Questions

Would you stay here again or recommend this to friends?
No
In your opinion, how would you classify the "style" of this property?
Couples Oriented
Your Star Rating
1 Star Hotel
Was this review helpful to you? 

Map

Lat: 21.161908, Lon: -86.851528

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